Outreach Volunteer

The Alliance2015 Partnership, represented by lead agency ACTED, Cesvi, Concern and Hivos, is running a program that aims to address root causes of conflict and instability in Lebanon, through the creation of sustainable income generating and livelihood opportunities for vulnerable populations. Over three years, Alliance2015 partners will work directly with 1,800 individuals, 18 Social Development Centers (SDCs) and at least 27 Micro, Small and Medium Enterprises (MSMEs) across Lebanon.

The integrated program targets vulnerable communities with economic inclusion activities through three main pathways:

(A) Building the capacity of SDCs leads to an improved delivery of livelihood-related services;

(B) Improving the technical and soft skills of vulnerable individuals to ensure increased participation in the private sector job market; and

(C) Improving the capacity of the private sector leads to growth and job creation.

Activities include providing livelihood-related resources, assets and renovations to each targeted SDC; offering TVET and soft skills training, paid apprenticeship programs and job-matching services to vulnerable individuals; and providing businesses development services and value chain support to MSMEs.

This assignment is solely focused on Outcome Pathway B of the Project: Improving the technical and soft skills of vulnerable individuals to ensure increased economic opportunity and reduce negative coping mechanisms and tensions, with specific focus on activity 2.1: Provide relevant market-based TVET and soft skills trainings to vulnerable individuals.

In the framework of Outcome Pathway B, Activity 2.1, Cesvi will be delivering training in Green Construction, Mechanical, Electric and Plumbing, Decorative Finishing and IT skills over the duration of the project.

In order to reach out to vulnerable individuals (especially those who don’t access to other means of communication) and receive expressions of interest, the volunteer will be cover assigned areas in Saida, assisting Cesvi’s staff in disseminating relevant information about the training.

He/ She will be assigned the following tasks:

• Visiting households in the selected areas to disseminate communication material about the training
• Providing interested beneficiaries with information on the training and the selection process
• Receiving expressions of interest and report them to Cesvi’s Field Coordinator, assisting potential trainees in scheduling appointments with Cesvi
• Contributing to feed Cesvi’s database by providing basic information on individuals/households visited in the assigned area

Outreach activities

• Distribute information and communication material in assigned locations through house visits
• Inform targeted population about specific trainings and other opportunities offered by Cesvi
• Introduce Cesvi’s activities to targeted populations
• Build strategic relationships with community

Reporting Activities

• Compile the data from the field and generate a daily report on the activities conducted/areas visited/individuals met
• Report on challenges encountered, good practice and recommendations for outreach activities in the same area

Coordination

• Provide Cesvi’s staff with inputs about specific candidates, if necessary
• Coordinate with local authorities
• Coordinate with Cesvi’s team to ensure efficiency

Requirements

Knowledge/Experience

Volunteer must have a good knowledge of or familiarity with the target areas, including of:

• streets and key points
• local community and population habits and behaviors
• public and private stakeholders
• focal points or local leaders within the community
• concentration of vulnerable population in specific areas

In addition, the volunteer must be skilled in the use of Spreadsheets, Word processing, calendar, e-mail and data entry. He/she should also be able to communicate effectively, both orally and in writing and to establish positive relationships with people at all levels; to show sensitivity and integrity.

Skills

• Organizational Skills: Be able to develop and respect work plans, to manage time effectively, to meet deadlines and plan house visits
• Active Listening Skills: be able to listen carefully and make informed decisions, without giving false expectations
• Social consciousness: be socially aware of the socio-economic situation of their area and how it can affect their work
• Interpersonal Skills: be able to build positive relationships with potential participants and build trust
• Written and Verbal Communication Skills: be able to clearly articulate training information and benefits to potential participants and to write short reports

•  Social consciousness: be socially aware of the socio-economic situation of their area and how it can affect their work

•  Interpersonal Skills: be able to build positive relationships with potential participants and build trust

• Written and Verbal Communication Skills: be able to clearly articulate training information and benefits to potential participants and to write short reports

Personal Attributes

• Be honest, trustworthy, and respectful
• Possess cultural awareness and sensitivity to needs of vulnerable populations
• Demonstrate ability to work independently under tight deadlines
• Take initiative and be open to continuous learning and constructive criticism