Social Worker ( 2 Locations ) [Female Candidates]

Basmeh & Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon, through four community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community.

Basmeh & Zeitooneh has a zero-tolerance policy for sexual exploitation, abuse, and child abuse. Also, fraud, bribery, and corrupt activities.

Basmeh & Zeitooneh (B&Z) is committed to maintaining the security, confidentiality, and privacy of your personal information.

Basmeh & Zeitooneh is committed to safeguarding the well-being of children and upholding the Convention on the Rights of the Child, Basmeh & Zeitooneh maintains a zero-tolerance policy on child abuse.

Key Responsibilities:

• Maintain respect, confidentiality, safety/security, and non-discrimination while providing services.
• Provide emotional support group sessions to women at risk of or survivors of gender-based violence (GBV).
• Conduct psychosocial support and awareness sessions for women targeted by the project.
• Plan and conduct GBV awareness sessions at community centers.
• Identify opportunities for awareness-raising and plan sessions in community centers or other safe spaces.
• Organize focus group discussions on relevant topics as needed.
• Ensure accurate, organized, and well-maintained documentation on reported cases and referrals.
• Prepare and submit timely reports on activities, including referral reports, awareness sessions, and psychosocial support sessions.
• Report on individual/household protection and non-protection issues identified and referred to during project activities.
• Consistently monitor and assess the safety and security of women during sessions, promptly reporting concerns or incidents.
• Develop and strengthen referral networks with stakeholders and monitor the implementation of referral pathways.
• Communicate regularly with case management and protection staff for updates on achievements and challenges.
• Network with humanitarian organizations, institutions, societies, and others to support participants in obtaining necessary services inside and outside the community center.
• Develop and implement monthly response plans and GBV key messages based on case trends, in consultation with the Protection Officer.
• Contribute to and regularly update service providers' service mapping within the intervention area.
• Collaborate with the Protection Officer and Project Manager to ensure targets are met and expenditures align with annual and monthly plans.
• Attend training sessions and meetings as requested by the protection officer or project manager
• Provide protection guidance to participants through individual or group sessions.
• Share information on key protection messages, Protection from Sexual Exploitation and Abuse (PSEA), rights, and protection services available to participants.
• Assess, mitigate, and report on protection risks encountered during project implementation, specifying the risks and their implications on participants.
• Ensure adherence to GBV guiding principles and the provision of survivor-centered care.
• Accomplish any other assignments given by the Protection officer or the Project Manager to support women and develop B&Z programs.
• Report directly to the Protection Officer or Protection Technical Manager and the Project Manager.

Key Performance Indicators :

• Working within the principles of the Code of Conduct.
• Ensuring that participants have access to the appropriate service.
• Ensuring that the Foundation’s team interacts with participants within the principles of the B&Z, especially preserving dignity and avoiding psychological harm.
• Achieving the required number of participants at the end of the program while ensuring the quality of work.
• Ensure that a safe environment is provided for the child in the institution and the school.
• Create positive communication with the team.

Education & Experience :

• University degree in Sociology or Psychology
• Work experience of not less than two years in the field of psychosocial support
• Experience working with organizations
• Participate in training courses and workshops on protection (child labor, domestic violence, SGBV, etc. …)

Competencies 

Functional: 

• Positive communication and effective listening to the needs of the participants.
• The ability to effectively network services to provide participants.
• Accept and respect the cultural context in which we work.
• Continuing career development through work-related training.
• Empathy and empathy with participants.
• Flexibility at work and with the stress of work and place.
• Direct work (in contact line) with participants.

Behavioral:

• Presenting a good image of the Basmeh& Zeitooneh Foundation through active presence in meetings with other institutions.
• Receiving participants in a humane way that is good for dignity.
• Work as a team while maintaining hierarchy.
• Keeping the participants' information confidential.
• Fluency in the Arabic language, and finding English speaking and writing at the beginner level.