Public Call for Tender nb. 83467316 Medical Scout 18.9207.4-002.00 SRMO

1. Context


GIZ works in 12 distinct projects and implement a wide range of development cooperation activities throughout Lebanon in the sectors of sustainable economic development, social participation and conflict transformation, education, and water. GIZ Lebanon partners with various stakeholders, such as the Lebanese government, local authorities, civil society, and the private sector. Our offices are located in Beirut and Tripoli, and we implement activities in all governorates in Lebanon.

GIZ is in process of having a medical scout who will be serving as the first point of contact for Medical related issues to GIZ in Lebanon

GIZ shall hire the contractor for the anticipated contract term, from 01/08/2024 to 01/08/2026.


2. Tasks to be performed by the contractor


The contractor is responsible for providing the following services:


2.1 Serve as the first point of contact for Medical related issues to GIZ in Lebanon:



  • Assist and provide technical guidance in handling medical emergencies, and occupational health and safety issues in Lebanon.
  • Provide a list of recommended hospitals with points of contact in Tripoli, Bekaa, Beirut, Saida and Tyre.
  • In coordination with GIZ Beirut country office, assist and provide technical guidance for GIZ Lebanon in developing medical evacuation plans by liaising and establishing an open way of communication with GIZ HQ medical services.
  • Take part and assist in the frame of GIZ Security Risk Management Systems and attend meetings upon request for medical related issues.


2.2 Support Medical Emergencies:


  • Act as the first point of contact in the event of a medical emergency involving GIZ staff and their immediate family members / partners.
  • Coordinate with medical emergency services as needed.
  • Be reachable 24/7 in case of a medical emergency.
  • Provide access to medication if required and available. Costs of medication will be covered by the patient, not GIZ.
  • Gather relevant information about the nature and scope of medical emergency.
  • Give first advice to the caller for instance what to do, want to check, and which medical facility to visit for respective treatment or medication.
  • Coordinate access to a private hospital / clinic, support and facilitate treatment for the GIZ employee / family member.
  • Be conscious about privacy related matters and inform GIZ Lebanon Security Risk Management Office (SRMO) when a GIZ colleague has a serious (life threatening or life altering) medical emergency.
  • Liaise with GIZ HQ Medical Services based in Eschborn, Germany, if required.
  • Assist GIZ HQ Medical Services in organising international medical evacuations. (GIZ already has a contract with an international medical evacuation company – so the role will mainly require liaising with them).
  • Assist and work with the hospital regarding evacuation for GIZ international personnel, their partners and family members.
  • Assist and work with the hospital regarding national and international personnel in need of relocation within Lebanon for medical treatment.


2.3 Medical equipment


  • Assist upon request in specifications and evaluation of medical equipment to be purchased by GIZ in Lebanon.
  • Once every 6 months inspect and finalize a report on medical equipment and first aid kits, if requested by GIZ.


2.4 Additional Provisions of Services upon request:


  • Conduct health examinations for GIZ drivers upon request and against separate invoice to GIZ which includes eye test (proximity, distance, phoria, stereo, colour, night and twilight vision), hearing test, general examination with laboratory tests, exclusion of diabetes, high blood pressure and produce a medical report which concludes the driver is in good health and able to fill the position as a driver.
  • Coordinate First Aid trainings upon request.

The below four points are not covered by GIZ and should not be included in the total cost. The cost is to be covered by the patient:

  1. Provide appointments for consultation in Beirut within 48h maximum.
  2. Conduct Medical Examinations for GIZ international personnel, their immediate family members / partners in cooperation with GIZ Medical Services in GIZ HQ.
  3. Assist with storing medication that might require special conditions.
  4. Assist with providing vaccinations to GIZ personnel.


Certain milestones, as laid out in the table in the TOR, are to be achieved during the contract term.



3. Concept


In the tender, the tenderer is required to show how the objectives defined in Chapter ‎2 (Tasks to be performed) are to be achieved, if applicable under consideration of further method-related requirements (technical-methodological concept). In addition, the tenderer must describe the project management system for service provision.

Note: The numbers in parentheses correspond to the lines of the technical assessment grid.


Further requirements (1.7)

After the bids submission deadline, GIZ will contact the doctors to schedule a meeting in their clinics during the technical assessment phase which will be graded as per annex 2 - Technical assessment grid.   


4. Personnel concept


The tenderer is required to provide personnel who are suited to filling the positions described, on the basis of their CVs (your own format), the range of tasks involved and the required qualifications.

The below specified qualifications represent the requirements to reach the maximum number of points in the technical assessment.

Expert 1:


  • Overall responsibility for the advisory packages of the contractor (quality and deadlines)
  • Coordinating and ensuring communication with GIZ, partners and others involved in the project
  • Regular reporting in accordance with deadlines


  • Education/training (2.2.1): university degree in Medicine
  • Language (2.2.2): B2-level language proficiency in English & Arabic
  • General professional experience (2.2.3): 5 years of professional experience in the medical sector as a doctor
  • Specific professional experience (2.2.4): 5 years in a hospital in Beirut



Minimum requirements:


In order to proceed for the technical assessment, the bidder should comply with the below minimum requirements and failure to submit them will result in disqualification of the bidder:

  1. Proof of registration in the Lebanese Order of Physicians.
  2. Provide a letter mentioning full address of having medical practice in a hospital within the city of Beirut in one of the below hospitals.
  • Saint George Hospital University Medical Center
  • Lebanese Geitaoui Hospital
  • Hôtel Dieu de France
  • Mount Lebanon Hospital University Medical Center


5. Costing requirements (Check in the Terms of Reference)


6. Requirements on the format of the tender


The structure of the tender must correspond to the structure of the ToRs. In particular, the detailed structure of the concept (Chapter 3) should be organised in accordance with the positively weighted criteria in the assessment grid (not with zero). The tender must be legible (font size 11 or larger) and clearly formulated. It must be drawn up in English (language).

The complete tender must not exceed 5 pages (excluding CVs). If one of the maximum page lengths is exceeded, the content appearing after the cut-off point will not be included in the assessment. External content (e.g. links to websites) will also not be considered.

The CVs of the personnel proposed in accordance with Chapter ‎4 of the ToRs must be submitted using the format specified in the terms and conditions for application. The CVs shall not exceed 4 pages each. They must clearly show the position and job the proposed person held in the reference project and for how long. The CVs can also be submitted in English (language).


7. Option


After the services put out to tender have been completed, important elements of these tasks can be continued or extended. Specifically:


Type and scope

The contractor is responsible for providing the following optional services:

  • The contractual period can be extended one time. Option may be exercised after 24 months (2024-2026). The option does include an extension of the period of assignment by 24 months. Therefore, the maximum duration of this contract (in case option will be exercised) is four years.
  • The options include the continuation of the tasks described in Section 2.



Exercising the option will depend on positive overall result of the medical scout service. The decision on continuation is expected to be made in the period by the end of each contractual period at the latest (after 24 months). If the option is exercised, it is anticipated that the contract term will be extended to 01 August 2028.

The option will be exercised by means of a contract extension on the basis of the individual approaches already offered.


Quantitative requirements for the optional services (Check in the Terms of Reference)


Requirements on the format of the tender for the option

Please complete Annex 1 - financial offer template attached with the terms of reference.

How to apply

If you are willing to provide the service, you are kindly requested to abide by the following instructions: 


The Tender Documents consist of: 

  • Terms of Reference (ToR)
  • Annex 1: Financial offer template
  • Annex 2: Technical assessment grid
  • Annex 3: Eligibility check grid
  • Annex 4: General Terms and Conditions
  • Annex 5: Self-declaration on EU Russia sanctions


Further information, regarding the intended project, may be obtained in writing by sending an email to [email protected] during normal office hours by 21.06.2024.  

Noting that in your e-mail the subject should be:  

"Clarification - Tender number 83467316 Medical Scout - SRMO"


The offers/Proposals shall be sent in TWO separate emails to the following email:  

[email protected] 

Latest by Sunday July 07th, 2024, till 23:59 o’clock (Beirut Local Time).  


Note: Sending your offers to any other email address or non-compliance with any of the mentioned conditions will result in rejecting your participation in this tender. 


Two Emails shall be sent, one for the Technical Offer and another email for the Financial Offer. 

 Your email subject lines shall be named as follows: 

  • Consultant Name/Technical offer/ Tender no. 83467316 
  • Consultant Name/ Financial offer/ Tender no. 83467316 


- The offers shall be submitted in English language only. 

- The offers shall be signed & stamped. 

- The financial offer must be in USD only including VAT, should be valid at least for Four Months after the submission date (Please mention it in your offer). 

- You shall not be reimbursed for your submitted offers. 


Technical and Financial offers/Proposals (in two Separate Emails), 

i-Technical Offer/Proposal which consists of: 

  • Personnel concept as per Chapter 4
  • General Terms and Conditions (signed and stamped) 
  • Self-declaration on EU-Russia Sanctions (signed and stamped) 
  • Kindly note that any price indication of any item in the technical offer may lead to disqualification.


ii- Financial Offer/Proposal, which should consist of: 

  • Bank account details of the consulting firm inside Lebanon (fresh account if any)  
  • Financial Offer (please use Annex 1 and quote your fee in USD incl. VAT) 


Detailed instructions of the contents of your offer/proposal and the mode of presentation/submission are attached both in the ToR, assessment grid for eligibility check and Technical Assessment Grid. 


The technical offer has a weighting of T:70% and the price offer F:30% 


Additional Conditions: 

  • The currency of the contract is USD. The employer shall not be responsible for any currency fluctuation. 
  • The payment will be made via bank transfer to the company’s local bank account “fresh money”. 
  • Non -compliance may result in your bid not to be considered.
  • After the bids submission deadline, GIZ will contact the doctors to schedule a meeting in their clinics which will be graded as per annex 2 - Technical assessment grid.   
  • In the event the contractor was not registered in the ministry of finance and does not hold an income tax number, GIZ has the right to deduct 8.5 % of the amount presented in the invoices by the contractor.
  • The type of procedure for this tender is Negotiated procedure as per the below instructions:



Only for Negotiated Procedure

1. Option to award without negotiations:

We reserve the right to award the contract on the basis of initial tenders without entering into negotiations.


2. Option to reduce bidders during negotiations:

We also reserve the right, once the initial tenders have been submitted, to make a selection on the basis of the criteria listed in the tender documents (price or technical) and only to enter into negotiations with the first three tenderers that received the best scores.

In addition, we reserve the right to conduct the negotiations in consecutive phases with a view to reducing the number of tenders under negotiation.



N.B. The maximum mailbox receive size is capped at 25 MB. Documents exceeding the mentioned MB should be transferred via : Start ( (Provide the password)

منتهية الصلاحية
آخر مدة للتقديم
الأحد, 07. يوليو 2024
نوع الدعوة
دعوة لتقديم الاستشارات
قطاع(ات) التدخل:
Remuneration range:
> 6000 (USD)
Duration of Contract:
Starting August 2024 until August 2026 with the option to extend till August 2028