Communication & Outreach Officer – QOOT Cluster

The Communication & Outreach Officer’s key responsibilities include:

• Implementing activities related to the strategic corporate communication and outreach plans for the QOOT cluster and its programs.
• Maintaining the database (communities, speakers, suppliers, media).
• Keeping a record of all department meetings.
• Preparing reports and presentations.

Outreach:

• Contribute to program management meetings and suggest new ideas to promote cluster activities.
• Participate in industry events to network and identify new activities.
• Outreach activities targeting key actors for QOOT cluster communication, such as media channels, journalists and Food writers, Chefs, Food bloggers and influencers.
• Research worldwide trends and innovative ideas to apply within the cluster.

Event Management:

• Assist in the event requirements for QOOT including event brief, target audience, program, partners, and objectives.
• Assist in developing detailed proposals for each event including the action plan, budget, timeline, venue, supplier, staffing needs, budget requirements, logistics, branding requirements, etc.
• Assist in the event including invitations, communications, scheduling, venue details, venue setup, entertainment, catering, IT requirements, resources requirement (team, mentors, guests…), pictures, and branding.
• Keep inventory of all event material (roll-ups, flags, note pads and stationery, promo material, etc.

Communication and Content Creation:

• Implement communication and outreach plans for each activity under QOOT Cluster.
• Draft short-form and long-form content (mostly in English) covering QOOT and its activities.
• Create different types of content to promote the cluster activities, announcements and events
• Develop and execute periodical content plans covering QOOT cluster activities and highlighting QOOT cluster members.
• Work on basic designs and templates following the guidance of the Office of Communication and Outreach at Berytech and get assistance in the case of advanced communication material.
• Collect data for communication and outreach reports for all activities and social media engagement.
• Maintain the calendar of content and activities, and schedule content on QOOT social media
• Communicate with local, regional and international media outlets (in collaboration with the Office of Communication and Outreach at Berytech) to promote program-related features.
• Update the QOOT website as needed.
• Draft and send email announcements and content to the cluster stakeholders as needed.
• Keep a record of all communication spending and liaise with the needed offices.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Education: Bachelor’s Degree in Marketing or equivalent from an accredited university.
• Experience: At least 2 years as a communication junior officer/officer or marketing assistant/officer or similar role, preferably in NGOs or service companies.
• Language: Fluent in Arabic and English, French is a plus.

Additional Skills:

• Knowledgeable in digital media tools and usage guidelines (Mailchimp, Hootsuite, WordPress, etc.)
• Excellent computer skills including Microsoft Office programs and Marketing Software (ex. CRM).
• Passionate about creating articles and rich content for media outlets.

The ideal candidate will have:

• Exceptional Communication: Outstanding verbal and written communication skills.
• Data Analytics Proficiency: Thorough understanding of social media and web analytics.
• Strong Organization: Excellent organizational and multitasking skills.
• Interpersonal Excellence: Exceptional interpersonal abilities.
• Innovative Thinking: Demonstrated creativity and commercial awareness.
• Resilience and Autonomy: Ability to work independently and excel under pressure.
• Collaborative Team Player: A team player with a customer-oriented approach.