IT and Data Officer

Key Responsibilities:

Be responsible for the Information Technology (IT) & Information Management (IM) functions of the NGO.

Be responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

Offer daily operations and systems support to personnel (Verify functionality of hardware and software components, Installing and configuring computer hardware, software, systems, networks, printers and scanners).

Design and implement data entry, processing & analyses of Monitoring and Evaluation (M&E) studies, in particular in relation to baseline surveys & impact evaluations.

This includes establishing quality assurance processes for data cleaning and integrity checks in particular, identifying outliers, missing values & errors, through both manual & statistical / econometric revision of the baseline & evaluation data.

Assist in designing of Monitoring and Evaluation (M&E) studies, with special focus on developing data collection tools, methodologies & quality assurance processes.

Receive and handle complaints by coordinating with the hotline and feedback mechanism channels, report any incidents and feedback. Create and modify any sensitive information cases.

Participate actively in planning & conducting Post Distribution Assessments (PDAs) & beneficiary training impact assessment studies at all stages, including the process of designing questionnaires, quality assurance, data entry, processing, analysis & help with drafting the final reports.

Perform other related duties as required.

Key Qualifications:

Bachelor’s Degree in Computer Science, Information Management / Science, Project Management, Development Studies, Statistics, Economics, or closely related fields.

Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.

Excellent computer skills, including quantitative analysis, use of Excel.

Excellent communication, writing & presentation skills in English & Arabic.

Demonstrated ability to implement a variety of analytical methodologies & techniques.

Experience designing quantitative surveys and/or qualitative interview guides, required

Demonstrated strong analytical skills with the ability to collect, organize, analyze and disseminate large amounts of information with attention to detail and accuracy, required