Tripoli Center Admin Assistant

BACKGROUND:

The Lebanese Center for Human Rights (CLDH) is a local non-profit, non-partisan Lebanese human rights organization based in Beirut. CLDH was created in 2006 by the Franco-Lebanese Movement SOLIDA (Support for Lebanese Detained Arbitrarily), which has been active since 1996 in the struggle against arbitrary detention, enforced disappearance and the impunity of those perpetrating gross human rights violations.

CLDH monitors the human rights situation in Lebanon, fights enforced disappearance, impunity, arbitrary detention and racism and rehabilitates the victims of torture. CLDH regularly organizes press conferences, workshops and advocacy meetings on human rights issues in Lebanon and collects, records and documents human rights abuses in reports and press releases.

CLDH team on the ground supports initiatives aimed at determining the fate of all missing persons in Lebanon.

CLDH regularly follows up on numerous cases of arbitrary detention and torture in Lebanon in coordination with Lebanese and international organizations, and with the United Nations Working Group on Arbitrary Detention WGAD and the UN Special Rapporteur on Torture.

CLDH currently has four different offices in Dora, Baouchrieh, Beqaa and Tripoli.

CLDH is aiming to enhance sustainable access to quality rehabilitation services and justice for Victims of Torture and their relatives in the North of Lebanon, in partnership with the Tripoli Bar Association “TBA”. TBA and CLDH will work together on establishing a rehabilitation center at TBA and under the supervision of the Prisoner’s Rights Center and CLDH.

Deliverable and Tasks:

The Admin Assistant  will be reporting to the Tripoli Center Coordinator.

The assistant’s main duties include but are not limited to:

Administrative Work:

• Coordinate with the Social workers and team to Scheduling appointments for beneficiaries with CLDH General Practitioners, Psychiatrist and/or Physiotherapists.
• When required, Coordinate and be the liaison between CLDH team members and beneficiaries  .
• Receive beneficiaries at the Front Desk and assist them at the Center in case of need.
• Answer one hotline over Whatsapp calls and chats (during working hours), as well as the landline at the office, refer to social workers and track the needs expressed by the beneficiaries over the phone.
• Track potential new cases reaching out (updating the referral list or coordinating directly with the team).
• Communicate with Pharmacies and laboratories and any other supplier (upon the need and in coordination with the Finance Department).
• Organize files for beneficiaries and maintain a filing system with the support and supervision of social workers.
• Write and share minutes of meetings.
• Follow up with the team members about appointments, external referrals for beneficiaries and other needs as per the social worker assessment and request..
• Manage Petty Cash, as per (mainly) beneficiaries’ transportation.
• Fill the forms for the procurement process in coordination with the team and the Finance Department. Check invoices and any other document before sending them to the Finance Department.
• Coordinate with the Logistic Officer concerning logistic issues.
• Support the Programs Manager or Center Coordinator in the center coordination and relevant admin work.