Communications Officer

Helem, is the first LGBTQIA+ rights organization in the Arab world, officially established in Beirut, Lebanon in 2001. Its mission is to lead the struggle for the liberation of Lesbians, Gays, Bisexuals, Intersex, Transgendered, Queer (LGBTQIA+), and other people with non-conforming sexualities and/or gender identities in Lebanon and the SWANA region from all sorts of violations of their individual and collective civil, political, economic, social, and cultural rights. Our goal is to empower young LGBTQIA+ leaders to advocate for their own liberation. We seek to create initiatives and spaces where our communities can leverage unity through diversity and build power. We protect and support individuals with the resources to resist the harm caused by homophobia and transphobia. We empower our youth through education and community building and mobilize to change the laws, policies, and practices that deny us equality and reduce our quality of life.

Helem runs various programs and advocacy campaigns and provides a wide range of services to members of the LGBTQIA+ community in Lebanon, including emergency response, case management, legal assistance, social support, family support, and mental health support. It also runs one of the largest non-commercial queer spaces in the MENA region through its community center and prioritizes decriminalization, labor rights, housing, hate speech, and economic empowerment
as advocacy priorities.

Helem is seeking an experienced and dedicated Communications Officer to assist in managing and implementing Helem’s communications goals and strategies. We are looking for a tech-knowledgeable individual with proven work experience in communications. This position works closely with the Head of Communications as well as other departments in Helem

Job Description:

• Assist the concerned individuals in creating, implementing, and maintaining Helem's communications strategy including vision, mission, goals, target audiences, timelines, brand guidelines, and content analysis;
• Create, implement and maintain Helem’s social media communications strategy;
• Manage and oversee any and all communications and relationships with local, regional, and international media outlets including sending out press releases, organizing briefings, and managing appointments;
• Manage and oversee any current or future social media platforms for Helem including setting and achieving all content, engagement, and growth targets;
• Develop and maintain Helem’s website and assist in the creation of any other online communications material;
• Manage and oversee the implementation and maintenance of Helem’s website including managing all communications, updates, performance, and correspondence;
• Develop response templates and manage Helem’s social media messengers,
• Manage and oversee any and all graphic design and visual representation and engagement of Helem’s projects and programs including advertising, reporting, branding, and presentation;
• Develop and design content materials such as leaflets, banners, posters, and others for specific projects, campaigns, and activities,
• Provide high-quality editing and formatting for all publications and/or program-related documents,
• Expand and continuously update Helem’s contact and media databases;
• Manage and oversee Helem’s regular public newsletter and other external correspondence;
• Support program staff in organizing events and managing seminars, workshops, and press conferences,
• Research, prepare fact-checking, edit, and producing professional media and communications materials for various audiences and ensure their timely dissemination and amplification via Helem’s communications channels,
• Provide input and expertise on advocacy campaigns and all outwards public awareness, mobilization, and education efforts;
• Provide advice and expertise on program and project implementation, including strategic, administrative, and logistical support.
• Assist in any other tasks deemed necessary by the center or organization’s leadership.

Education and Work Experience:

• Completion of a Bachelor's Degree, preferably in a related field e.g. Communications, Journalism, Radio T.V, Media and Digital Media etc…
• Fluency in English, both verbal and written, required.
• Prior experience working with LGBTIQ+ community.
• Excellent written and oral communication skills, cultural sensitivity, flexibility, ability to improvise, excellent relationship-building, effective in representation and liaison with external actors, team player and comfortable in a multi-cultural environment.
• Ability to work under pressure and to handle numerous tasks simultaneously;
• Capacity to think critically and produce high-quality reports and analysis;
• Strong inter-personal, communication and leadership skills;
• Strong organizational and analytical skills.