Job Purpose

Mercy-USA is looking for a full-time Senior Distribution Officer to lead the distribution of a large-scale Basic Assistance, Food Security and Nutrition Project in Akkar.

This position requires candidates to be based in the North or Akkar areas.

Responsibilities

• Develop a comprehensive distribution plan prior to the initiation of monthly activities, both in-kind and cash-based assistance, and oversee day-to-day operations. 
• Manage distribution sites to ensure safe, efficient, and organized assistance distribution.
• Ensure accurate and timely processing of beneficiaries' assistance redemption.
• Conduct thorough verification and validation of beneficiaries before dispensing assistance, and promptly report suspected, duplicate and protection cases to the WFP North Field Office.
• Address requests, complaints, and feedback from beneficiaries, coordinating with the WFP North Field Office. 
• Plan and execute door-to-door distribution for a limited number of individuals. 
• Foster communication channels with key stakeholders and partners.
• Liaise with distribution site owners and Social Development Centers (SDCs) to maintain parameters related to individuals with special needs and implement appropriate protection measures. 
• Coordinate closely and collaborate effectively with Mercy USA logistics, nutrition, monitoring and evaluating and protection teams.
• Train and capacity build the distribution team and volunteers to ensure successful implementation of activities.
•  Provide leadership and supervision to the distribution team, ensuring effective allocation of roles and responsibilities.
• Prepare and submit daily reports on site operations, and contribute to the development of monthly narrative reports.
• Maintain all necessary documentation including attendance sheets, waybills, and other relevant records. 
• Ensure proper and timely dissemination of monthly communication messages (SMS) to beneficiaries.
• Participate in trainings, monthly meetings and development programs as required.
• Develop movement plans for the distribution team. 
• Ensure compliance with SOPs and Mercy USA internal policies and regulations.
• Represent and promote the visibility of both WFP and Mercy USA at all distribution sites. 

Corporate Competencies:

• Demonstrate integrity and respect to Mercy-USA’s values and mission.
• Display cultural, religious, racial, gender, age and nationality sensitivity and adaptability along with respect to all.
• Promote vision, mission and strategic plan of Mercy-USA.

Functional Competencies 

• Understands and integrates appropriate project management tools and processes.
• Strong Background in Data Analysis, Reporting and Monitoring and Evaluation.
• Accurately completes and organizes multiple tasks by taking into account priorities and deadlines. 
• Ability to identify challenges, plan and deliver contingency plans for a smooth project implementation. 
• Builds and establishes proper work relationships with management, staff, partners and stakeholders as required.
• Ability to encourage and enable people to work together as a team to accomplish the project.
• Effective decision making.
• Effective conflict resolution. 

Behavioral Competencies 

• Demonstrated leadership skills. 
• Strong communication, interpersonal and organizational skills.
• Proactive, can-do attitude.
• Quick learner, high flexibility and ability to multitask. 
• Ability to work under pressure and meet deadlines.
• Good cultural awareness and sensitivity of the area of operations.
• Trustworthy and maintains confidentiality.
• Analytical and practical problem-solving skills.
• Ability to work in constantly changing security environments.
• Demonstrated capacity of teamwork and of coordination with the relevant actors.
• Timely response to urgent requests for information.
• Giving objective feedback and responding well to feedback.

Minimum Hiring Requirements 

• High School diploma or higher.
• At least 4 years of relevant experience.
• INGO/NGO experience is an added value.
• Knowledge/familiarity with the area of operations.
• Proven experience with projects of similar size and scope.
• Good command (verbal and written) of English.
• Fluency in Arabic is a must.
• Proficient with Microsoft Office Suite. 
• High level of communication, presentation and networking skills.
• Previous Experience in managing projects including Monitoring and Evaluation and/or Nutrition is preferable. 

Child Safeguarding and Prevention of Sexual Exploitation and Abuse Disclaimer:

Mercy-USA is committed to child safeguarding and PSEA at all operational levels to protect its staff, volunteers and beneficiaries from the harm that arises out of sexual exploitation and abuse.  Mercy-USA conducts background checks on all new hires including requesting police reports. When individuals are terminated from Mercy-USA because of claims related to child safeguarding or PSEA, after investigation, they are reported to relevant authorities and added to relevant criminal/abuser registries to ensure they are not hired again by other INGOs, local NGOs or the UN.

Candidate Considerations: 

Mercy-USA prioritizes protecting employee culture and maintaining the quality of our work. The following documents will be requested if you are considered for hire: 

• Police Check/Report
• ID
• References List 

It is possible that as a condition for hiring, Mercy-USA will, with your consent, conduct an International Background Check and/or check national and interagency sex offender registries.