Operations Manager - Mena
If you are interested in applying please email a covering letter and CV, outlining your relevant skills and experience to [email protected].
Please also state “OM MENA” in the subject line.
Closing date for applications: 6th September 2015.
Please be advised that only shortlisted applicants will be contacted, and it may be possible that Integrity will fill this position before the listed deadline.
Integrity is an equal opportunities employer. And positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws.
Who we are:
Integrity sets the international standard for ethically delivered, expert services in challenging, complex and fragile environments, working to assist our clients in the international community and the global private sector to transform conflict and build stability, accountability and prosperity. We aim to help our clients succeed in fragile and challenging environments while building trust and giving a voice to local people.
We deliver five key services: research and analysis, project and programme design monitoring and evaluation, stakeholder engagement, capacity development, and programme management and implementation.
Our services are underpinned by the principles on which the company was founded: a commitment to local context, ethical procurement of local services and expert and high quality delivery. We work to build local skills by investing in long-term presence and sustained relationships with local organisations, networks and individuals in the geographies where we work.
Integrity employs a multinational team of project managers and implementers, thematic and regional experts, researchers, evaluators and analysts with years of experience delivering complex programmes across Africa, Asia and the Middle East.
Further information about Integrity can be found at www.integrityresearch.com.
Scope of work:
The OM MENA will provide all around operational support to the MENA region and portfolio of projects. Responsibilities will include security, risk management, logistics and administrative and financial support, and he/ she will work closely with the regional Project Officer based in London.
The position will be hierarchically managed by the Regional Portfolio Manager MENA in Beirut and functionally managed by the Deputy Director of Operations in London. The Director of Operations oversees all operational activity with particular focus on strategic planning and as such, regular ops meetings will be required.
Terms of reference:
Regional office & personnel management (60% LoE)
A. Security
Manage all Regional Office security (building, IT, documents, equipment, communications)
B. Logistics and equipment
Manage the Regional Asset Register of all equipment, including loaning items to staff and consultants
Ensure quarterly audit takes place
C. Administration and finance
Manage Regional Office official documentation
Manage all Regional Office Health & Safety requirements
Pay and account for all administrative and logistics support bills
Coordinate all in-country compliance (tax, permits, registration, visas)
Provide Business Development Support
D. Personnel
Identify and manage regional consultants and experts in support of Service Line requirements
Liaise with Project Officers to manage visiting staff and consultants (incl. supporting accommodation, travel logistics, etc.)
Responsible for in-country inductions / briefings of new staff and consultants
Manage all Regional Office Health & Safety requirements
Line Manager for support staff in Regional Office (incl. Personal Development, ToR, annual objectives and appraisals)
Coordinate the delivery of all safety training needs for regional personnel
Regional operations management (40% LoE)
E. Security and ops
Monitor and assess local and regional security situation
Coordinate and manage all in-country security requirements
Coordinate and manage a country and regional risk matrix
Responsible for the safety and communication with in-country personnel
Responsible for all Country SOPs and their application
Responsible for all Country Visitor Guides and their application
Ensure up-to-date extraction/ hibernation plans are in place for all offices and staff
Liaise with embassy, partner and client security and operations staff
F. Budgeting and reporting
Manage and forecast Regional Office annual budget by quarter for all regional non-billable activity
Produce monthly Regional Operations Report to Deputy Director of Operations
G. Admin and finance
Coordinate Regional Office and project cash requirements
Experience:
Minimum 2 years’ experience working in international environment, ideally in MENA region
Strong security management background
Strong experience in training and capacity building (particularly security related)
Competencies:
Strong team player with confidence, humour and patience (essential)
Demonstrable technical skills in risk management, logistics, IT, finance and admin
Motivated, self-starter able to take initiative
Excellent communication skills
Proven writing aptitude
Degree level education
Languages:
Written and oral fluency in English
Competency in Arabic (highly sought), French desirable
ملاحظة:
دليل مدني، شبكة المجتمع المدني، يوفر للمنظمات منصة لنشر الوظائف, وليس مسؤول عن عملية التوظيف. كل منظمة مسجلة على دليل مدني هي مسؤولة بشكل فردي عن منشوراتها وعن عملية التوظيف.
