Program Manager-WFP SMEs (Offer pending Donor's approval)

MAJOR RESPONSIBILITES:

50%

Program management

Manage and oversee the SME support program grants in all areas in close collaboration with the project coordinators.

Ensure optimal operational and financial performance of on-going program through monitoring and providing technical assistance and support to address implementation challenges.

Ensure that projects documents and all related operational tools and reports are submitted in a timely manner.

Act as a budget holder for SME support program grants and ensure compliance with donor requirements and sound financial expenditures.

Ensure that all phases of the grant’s cycle are taking place from start-up until close out.

Ensure timely projects’ implementation according to donors’ requirements and regulations through close coordination with the responsible project coordinators.

Develop Terms of References, contracts and ensure that consultants hired to supplement WVL projects’ programmatic work are supported and are delivering according to the signed agreements.

Lead on the development of SME support program risk matrix and provide support to the project coordinators in identifying, managing and mitigating projects’ risks.

Coordinate with the C&L specialist on all matters related to the sector to ensure that projects deliverables meet the required quality.

Work closely with the Finance Department on projects’ budget, financial reports and cash flows.

Play an active role in the organization of donor visits in close collaboration with the responsible departments.

Facilitate evaluation-related activities of projects in collaboration with the MEL Team, the Technical Team and other stakeholders as needed.

Ensure that lessons learned events are taking place for the SME support program and that lessons learned and best practices are shared within the program team.

In coordination with the Human Resources Department, Lead the development of the workforce & staffing plans for new grants and ensure that the current SME support structure is adequate to the projects’ delivery.

Lead the recruitment of projects’ staff in close coordination with the related project coordinators and the Human Resources Department.

Review project level analysis and trends in order to take operational measures to address gaps.

Ensure that all control measures developed by the SME Compliance & Reporting Coordinator (SCRC) are clearly communicated and respected by the team; Conduct spot checks to monitor those mechanisms.

All project deliverables are met within the agreed time-frame and budget in compliance with donor regulations, WV’s and international best practices;

15%

Team Management

Provide leadership, mentoring, and coaching to SME Support Program Coordinators.

Ensure SME Support Program staff compliance with World Vision’s policies and procedures.

Provide opportunities for capacity building to Coordinators in consultation with the Deputy Operations Director and HR to ensure proper technical and personal development.

Coach, support and motivate the team ensuring quality performance of their tasks.

Effectively manage the performance of direct reports ensuring performance agreements, regular performance reviews, and annual appraisals are done. Address performance or behavioral issues when they arise.

Manage the Performance and Build the capacity of program staff

15%

Networking, partnering & resource acquisition

Assist in identification of new partner organizations, including INGOs, Local NGOS, CBOs and private sector

Contribute to development of new partnership models and innovative approaches

Support the design of new projects in conjunction with the Grants Acquisition and Management (GAM) team and local partners, including designing projects goals, budgets, activities, and deliverables.

Provide input into development of new strategies and approaches for WVL interventions in the C&L sector.

Assist and support grants acquisition and proposal development in close coordination with the GAM unit

Represent WVL with relevant donors and in sector working groups

WVL’s growing and maintaining a solid network with trustworthy partners

10%

Reporting, info dissemination and incidents’ reporting:

Support in developing and disseminating in a timely manner project/program monitoring reports as well as ensure timely discussion and follow up with the findings in partnership with the Field Operations and Program Development and Quality Director.

Ensure that material development for the SME support programme (such as Q&A) is done.

Ensure timely reporting on information disseminated to communities and partners

Ensure communities and partners are properly informed about WVL, its Complaint mechanism, the project activities and WVL Safeguarding policy.

Ensure complaints/feedback are collected and referred directly to the Accountability unit and follow-up as necessary

Report any child and adult safeguarding incident as per the established guidelines and ensure that safeguarding incidents are being reported by project staff as required

Ensure that Indicator Tracking Table (ITT) reporting is done by the project coordinators and that the MoVs are validated

Ensure timely and good quality reporting internally within World Vision and externally to donors.

Reporting, info dissemination and incidents’ reporting is being done in an accurately and transparently

7%

Safety and Security

Be aware of the emergency procedures in a response and ensure that necessary preparedness measures have been implemented

Responsible of own & staff security and actively contribute to a positive security culture

Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

Program teams is operating in a safe environment

3%

Perform other duties as required

Attend and participate in capacity building events locally and internationally as required

Attend and participate in WVL’s spiritual nurture events and other organizational events

Perform other relevant tasks as assigned

Report CP incidents as per the safeguarding policy guidelines.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

Required Professional Experience

Experience in managing SMEs or entrepreneurs support program;

Experience in coordinating with consultants and coaches;

Ability to cope and maintain performance expectations under pressure

Ability to work in and contribute to team building environment

Strong knowledge of core principles of children rights, participation, do no harm, as well as children in emergencies minimum standards;

Experience in data gathering and focus group discussions;

A minimum of 5 years’ experience in the NGO sector preferably in livelihoods or economic development;

Required Education,

training, license,

registration, and

certification

Bachelor degree in business, economy, social science or any relevant field…

Able to use a computer, with word-processing (e.g. Microsoft Office) and spreadsheets, internet and e-mail

A valid driver’s license (more than 1 year old);

Preferred Knowledge

and Qualifications

Travel and/or

Work Environment

Requirement

Ability to travel across the country regularly for training, assessment, regular monitoring and evaluation

Physical

Requirements

Language

Requirements

Good level of English and Arabic (oral and written);