Human Resources Manager

Position in the organization

The HR Manager reports directly to the Head of Operations and supervises the HR Assistant.

Result areas

War Child Holland Lebanon HR Strategy

Lead the development and periodic review of WCH Lebanon’s HR strategy, ensuring alignment with organizational goals.

Implement the HR strategy, focusing on talent acquisition, staffing, compensation, learning and development, succession planning, employee relations, and compliance.

Collaborate with the Head Office and other country offices to align HR strategies and initiatives.

Learning and Development

Assess skills and knowledge needs for staff and, where applicable, partner organizations.

Collaborate with management to identify competency gaps and coordinate training initiatives.

Manage relationships with external training providers and ensure the quality of learning programs.

Organize logistics for training sessions, including venues, transportation, and accommodation.

Evaluate the impact of learning initiatives and incorporate feedback into future planning.

Build staff capacity in HR practices and tools through on-the-job coaching and structured training programs.

Develop and monitor departmental training budgets.

Result: Ongoing opportunities for continuous enhancement of competencies and capacity for individual staff and teams of WCH Lebanon and partners..

Recruitment, Placement, and Departure

Anticipate HR needs across departments and ensure all roles have updated job descriptions.

Oversee recruitment processes, including selection, induction, and onboarding.

Manage visa and work permits for international staff.

Conduct structured exit interviews and debriefings for departing staff.

Result area: Recruitment is accomplished on time in such a matter that there is a job description for every position; selection, induction and departure processes are implemented effectively.

Implementation of HR policies and procedures

Ensure all staff understand and adhere to HR policies and procedures.

Regularly review and update HR policies in collaboration with the Country Director.

Build staff competency in the performance management cycle and ensure compliance with the i-Talent system.

Develop and maintain competitive compensation packages and ensure timely salary payments.

Result: HR policies and procedures are revised and implemented in such a matter that all staff are aware of and updated of new changes and following these policies and procedures.

Management and coaching of staff

Supervise, coach, and motivate the HR Officer to ensure effective performance.

Conduct regular appraisals and discuss career development opportunities with staff.

Provide HR-related support and guidance to supervisors and team leads.

Act as a mediator in conflict resolution between staff members or teams.

Offer technical support to management to enhance HR compliance and effectiveness.

Result: Staff are lead, coached and supported in such a way that performance is enhanced and issues are resolved.

Knowledge and experience

A higher educational degree in Human Resource Management or a higher degree in social sciences supplemented with courses in HRM;

Affinity with cross-cultural management;

Minimum of three years of experience in a position with HR responsibilities, preferably within an NGO;

Relevant experience in advising and supporting management on HR subjects,

Previous experience in development of Human Resource tools;

Skills

Social and communicative skills for coaching and leadership;

Written and verbal expressions skill for writing policies and reporting, etc;

Good English and Arabic skills

Strong planning and organizational skills;

Decisive in tactical and operational issues;

Result focused and persistent to reach goals;

Team player to be able to manage and to be a member of a team;

Open and approachable;

Able to inspire and leads others to achieve challenging results;

Confident, and possess clear communication skills with all level of staff;

Motivational with a positive attitude at all times.

Transparency and objectivity;

Cultural sensitivity

 “Commitment to the vision and goals of War Child Holland, including adherence to the Child Safety Policy, is essential”