JO# 22783 – Assistant PSP IG Officer – NOA – UNHCR Fixed Term Appointment – (PSP Unit) – Beirut, LEbanon
Interested qualified Group 1, and external candidates meeting the requirements of the Job Descriptions posted online can apply as follows no later than 08 November 2020 Midnight Geneva Time.
Interested Group 1 candidates are requested to apply through MSRP – Self-Service – Recruiting Activities – Careers (Please search by JO# or by Location). kindly update your personal profiles with all needed information in order to be able to apply. Please consult the attached email for further guidance on personal profile updates allowing sufficient time for the profile update before the deadline. Current NPO staff members holding an indefinite or fixed-term appointment are eligible to apply to advertised positions in the NPO category at their personal grade and one grade below or above, as Group 1 candidates.
Candidates who are not in Group 1 (external candidates) are invited to apply on-line and complete the mandatory motivation letter. For help with logging in to the MSRP Portal through the Intranet, or with on-line applications, please contact the Global Service Desk at [email protected] well before the deadline to allow sufficient time for problems to be resolved. External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. (Please search by JO# or by Location)
Candidates who are not in Group 1 (external candidates) are kindly requested to apply the following browsing: www.unhcr.org – Careers – Career opportunities – Other Opportunities – Vacancies – sort by Location or search by JO #.
Only short-listed candidates will be contacted. Shortlisted candidates may be required to sit for written test and/or oral interview.
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. UNHCR has a ZERO TOLERANCE policy on sexual exploitation and abuse, and sexual harassment. Successful candidates will be subject to mandatory UN Sexual Exploitation and Abuse and Sexual Harassment clearance check prior to receiving an offer. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). All applications will be treated with the strictest confidentiality.
Organizational Setting and Work Relationships
The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern.
Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. UNHCR have developed a $1 Billion Private Sector Fundraising Strategy 2018-2025. This strategy focuses on both Individual Giving and Private Sector Partnerships and identifies priority fundraising markets and regions.
Individual Giving (IG) is targeted at the general public to secure the support of individuals through regular, unrestricted donations, cash appeals and legacies. The aim is to generate both monthly and one-time donations from individuals using various channels and methods including direct mail, face-to-face fundraising, telemarketing, digital fundraising, DRTV and emergency fundraising, with focus on strong donor loyalty and lifetime value.
The purpose is to maximize the donor base from the individual giving (IG) for UNHCR, those with the ability to provide donations of between $1 to $10.000 per year to UNHCR.
The incumbent will work under the supervision of the PSP Campaign and Advocacy Officer based in Dubai on campaign related duties and deliverables including content gatherings, field missions, and providing support to the Global Ramadan and winter campaigns. The incumbent will also coordinate all PPH related proposals and inquiries PSP MENA and global PSP focal points. The Assistant PSP Officer will be the liaison between PSP and UNHCR¿s office in Lebanon and will work in very close collaboration with the whole team in UNHCR's Office in Lebanon, from the Representative, to the PI, External relations, Field staff, Protection and Programme Officers hereby keeping them informed about PSP activities and ensure all PSP plans are executed and evaluated properly. S/he will seek advice and support from Beirut and Dubai teams. This position will be responsible for helping to progressively increase income to UNHCR from the private sector and private individuals through the development of opportunities and proposals for PPH, compelling, effective and engaging fundraising campaigns with special focus on digital approaches and multi-platform news making strategies.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
- Contribute to the overall development and implementation of the Private Sector fundraising programme.
- Contribute to embedding digital transformation and supporter experience across all Individual Giving activity in line with the global strategy.
- Effectively manage the donor acquisition programme through several channels, potentially including face-to-face fundraising using both outsourced and in-house methods, digital fundraising, cold direct mail, direct response television and printed media.
- Effectively manage the donor retention and donor development programme through several channels including direct mail, email telemarketing and SMS.
- Co-ordinate fundraising communications and donor acquisition activities during emergency fundraising situations as fast and as effectively as possible and maintain accurate emergency response procedures.
- Contribute to the evolution of the Individual Giving fundraising programme by looking for opportunities to appropriately grow, diversify and utilise new technology.
- Co-ordinate integrated fundraising projects across different departments.
- Work closely with the major donor team to identify and migrate potential major donors.
- Co-ordinate and/or manage relations with partners, media, contractors and suppliers for PSP programmes.
- Co-ordinate and/or manage the PSP donor database ensuring that donor records are kept up to date. Produce ongoing analysis and monitor PSP campaign results.
- Contribute to donor understanding through ongoing research and analysis, and to implementing segmentation strategies for `one to many¿ marketing activities.
- Monitor all key performance indicators and analysis to support and inform the Individual Giving strategy and its implantation.
- Contribute to the development of National Growth Fund submissions for Individual Giving fundraising to secure funding to increase and develop the donor base.
- Manage and/or oversee the Individual Giving budgets and complete quarterly reports including forecasts, and progress reports as required.
- Keep abreast of UNHCR¿s work globally and communicate relevant information to existing and prospective audiences.
- Perform other related duties that may be required.
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
- Lebanon
- Beirut
- Beirut