Child Safeguarding Incident Manager

SOS Children’s Villages International is the umbrella organisation for the global federation of SOS Children’s Villages. As a non-governmental social development organisation we support children without parental care and families in difficult living conditions through services in care, education, health and emergency relief, and we advocate for the rights of children and young people, in alliance with a great diversity of partners. We work in 135 countries and territories, reaching over one million children, young people, families and caregivers each year. To support the International Office Region CEE/CIS/Middle East with this important responsibility we are now looking for a committed:

Child Safeguarding Incident Manager

Location Lebanon/Beirut

Full time, one-year contract with possibility of extension

Purpose of role:

To oversee management of Child Safeguarding (CS) incidents in two Member Associations (Egypt and Syria), ensuring that all allegations are appropriately investigated, that follow-up support for victims is provided and that necessary management actions taken in respect of perpetrators.

Responsibilities:

• Review all allegations that are received through SOS International Whistleblowing Channels, based on the Organizational and International Child Safeguarding Standards.
• In consultation with the IOR CS focal person, decide which level of organization will investigate each allegation.
• In consultation with IOR CS focal person, prepare TOR for external investigations and support investigators accordingly.
• Follow up the progress of all investigations.
• Lead in some investigations, as part of an investigation team.
• Provide practical and capacity building training to national CS investigators.
• Support the national and location CS teams in developing individual support plans, for victims/survivors to ensure that their concerns are heard and their needs met.
• Follow up on the progress of support plans for all victims/survivors.
• Follow up with National Managers, to ensure that necessary actions are taken with respect of perpetrators, in accordance with national law.
• Report regularly to the Regional CS team on the progress of all commisined investigations and fulfillment of planned response actions for victims/survivors and perpetrators.

Requirements:

• Relevant Degree in Psychology, Social Work, Forensic Science or other related areas

• At least 5 years work experience in the field of Safeguarding and or Child Protection.
• Knowledge of International Child Safeguarding Standards.
• Knowledge of Child Protection legislation and mechanisms in Middle East countries.
• Training and experience in investigation of child abuse and neglect
• Proven project and team management skills
• Good coordination and organization skills, including ability to plan, organize and deliver results
• Ability to prioritize and handle a large amount of information
• Excellent analytical, research and problem-solving skills
• Excellent report writing skills
• Willingess to spend frequent travel times in Syria and Egypt
• Fluent Arabic and English

Additional desired competencies

• Culturally sensitive, resilient and impartial
• Good communication skills with children and young people
• Facilitation, negotiation, and diplomatic skills
• Ability to work under pressure

We Offer:

• • Working for a meaningful cause
  • A diverse range of interesting tasks in a leading international NGO’s multicultural working environment
  • Opportunities for further training and development
  • A committed and innovative team and management culture

                                                                                   SOS-Children’s Villages International, www.sos-childrensvillages.org