Mission Monitoring, Evaluation, Accountability and Learning (MEAL) Manager

Solidarités International is an International NGO working with vulnerable populations, mainly victims of armed conflicts and natural disasters. Specialized for nearly 40 years in the coverage of vital needs, S.I. takes charge of emergency and reconstruction programs.

With respect for cultures and close to the people, Solidarités International implements its programs by combining its skills with those of its employees and local managers.

Solidarités International's teams, made up of around 270 expatriates and nearly 2200 local employees, are today present in 18 countries in Asia, Middle East, Africa and Caribbean where they are particularly committed to fighting diseases related to unsafe water but also in the essential area of food security and livelihoods.

MISSION

Within the Lebanon mission and under the supervision of the MEAL Coordinator, the Mission MEAL Manager supports the MEAL Coordinator to ensure that the MEAL strategy of the mission is implemented by the mission staffs. He/she:

• Contributes to the centralization and harmonization of MEAL tools and processes on the mission
• Provides a methodological support to all program teams on technical questions linked to MEAL and cross-cutting issues such as: design of M&E plan, quantitative and qualitative data collection, measure of indicators, complaint response mechanism, do no harm analysis etc.
• In collaboration with the MEAL Coordinator, looks over the quality and relevance of internal monitoring and evaluation activities, recommendations and analysis produced by his/her department (studies, maps…)
• Provides support training of program teams within his/her fields of expertise
• Contributes to institutional knowledge building and improvement of MEAL methods and techniques

JOB

Strategic orientation

· Participate in developing a sector-based strategy (M&E, accountability, gender, do no harm) in accordance with SI’s policies and priorities for the intervention country

· Participate in programming work.

Training and technical support

• Develop program teams’ capacities in the department’s field of expertise: data collection and analysis (method, format, software etc.), measure of indicators, complaint response mechanism, do no harm analysis etc. Develop training modules along with MEAL Coordinator.
• Provide program teams with a technical and methodological support for M&E activities, data management (questionnaire design, sampling, data entry, extraction of useful data and interpretation) and integration of cross-cutting issues.
• Support program teams in creating or adapting tools for: indicators monitoring, impact monitoring (M&E plan and survey tools) or risk analysis.

Monitoring and Evaluation of SI programs

• Contribute to the elaboration, review and harmonization of M&E tools, data management, especially in M&E Plans.
• Check relevance of reports, analysis, maps and recommendations produced.
• Propose adjustments, new activities to improve the quality of the operations or approaches, in consultation with PMs and program / technical coordinators.
• Upon ad hoc request from the program / technical coordinator, perform advanced analysis.
• Contribute to terms of references for external evaluations and studies.

Accountability

• Support the design and roll out of complaints response mechanisms.
• Check that the key principles of the mechanism are respected.
• Produce regular analysis of the complaints and feedbacks received.

Institutional Knowledge Building (IKB)

• Build on institutional knowledge on M&E activities and missions’ results (lessons learnt and recommendations) and make sure these are known by PMs.
• Support recommendation tracking process and work on action plans.
• Use SI’s IKB tools to document MEAL tools and methodologies/approaches.
• Produce a detailed handover report in the approved SI format at the end of the employment.

HR management/Capacity Development

• Make sure that new staffs are briefed on MEAL’s roles and responsibilities.
• Participate in the evaluation and in the assessment of the performance of collaborators under his/her supervision
• Identify training needs

Reporting / communication / representation

• Participate in writing project proposals and reports’ paragraphs on crosscutting issues and MEAL.
• Make sure the right formats and delays are respected.
• Represent SI when asked and/or delegated to do so.
• Upon request, develop articles, case studies and success stories.
• Share with the appropriate authority any information on the security context and any event which may have consequences on SI activities and team safety

• ORG CHART POSITION (reporting and functional relationships)

  Line manager: MEAL Coordinator

CANDIDATE PROFILE

• Education:
  • Bachelor/Master Degree in social sciences or a related field.
• Experience:
  • Minimum 3 years’ experience with an NGO specialized in humanitarian assistance with at least 1 year experience in project monitoring and evaluation or research;
  • Experience of working in all aspects of monitoring and evaluation, ideally including: an in-depth understanding of indicators, a good understanding of logframes, and a good understanding of the project management cycle;
  • Experience with M&E tools/activities including: FGDs, KIIs, monitoring surveys (ex: Post distribution), evaluations (KAP, baselines/endlines, etc.);
  • Experience in writing reports;
  • Experience in designing and conducting quantitative and qualitative studies including collecting, analyzing and presenting quantitative and qualitative data;
  • Experience designing and conducting trainings.

Competencies & skills

• Strong demonstrated analytical skills;
• Ability to write clear and well-argued reports;
• Strong knowledge of the MS office pack (Excel, Word, Powerpoint). Sphinx and ODK appreciated;
• Problem solving and with the ability to assess challenges and recommend solutions;
• Strong training/capacity-building skills;
• Stress management skills: ability to work under pressure to meet tight deadlines, with peaks of heavy workloads;
• Excellent understanding of humanitarian principles, accountability, and do no harm;

• Inter-personal skills and character:

• Solid organizational and communication skills;
• Willingness to work long hours;
• High sense of integrity, responsibility, and accountability;
• Strong sense of belonging and teamwork;
• High level of autonomy, independence, ability to learn, and initiative (employee may occasionally be managed remotely).

• Languages:

• Fluent English: speaking, reading and excellent writing skills required;
• Strong command of written Arabic is a plus.
• Knowledge of French is a plus.

The above list is non-exhaustive one, nor limitative. You could be asked other responsibilities and tasks within the framework of your job upon request from your superiors, specially in the abscence of the MEAL Coordinator in the first period of employment.

SI WILL OFFER YOU

A salaried post: 2,000 USD – Basic salary

Vacation: 1.5 Paid Leaves/month

Social and medical cover.