Program Coordinator

We are seeking a proactive and resourceful Programs Coordinator to drive our projects, enhance organizational practices, and contribute to our mission of fostering meaningful change. In this pivotal role, you will ensure the successful delivery of projects, strengthen our networks, and enhance operational effectiveness—creating an environment where everyone is encouraged to grow, share ideas, and learn from one another.

Benefits and Support:
SmartGov offers a comprehensive benefits package designed to support our team’s well-being, professional development, and work-life balance:

• 21 Paid Holidays, including a year-end break and Summer Fridays
• Comprehensive health insurance and fringe benefits, with options for 100% coverage
• Remote Work Flexibility, with meeting hours accommodating various time zones
• Personal and professional growth opportunities through courses, training, and certified programs
• Legal and Financial Counseling support during emergencies

Ideal Candidate:

We’re looking for a thought leader with the strategic insight, drive, and skills to lead impactful projects. This role is ideal if you are:

• A Strategic Thinker with the ability to define a compelling vision and design actionable strategies
• A Decisive Leader skilled at motivating cross-functional teams to achieve meaningful outcomes
• Results-Driven with a proven track record of delivering high-impact projects to government agencies or the public
• An Expert Communicator, adept at managing stakeholders across varied disciplines and backgrounds
• Passionate about Public Service and eager to make a positive difference through technology, policy analysis, and civic innovation

Qualifications:

• 5+ years of project coordination experience, with a history of successfully leading multiple projects
• Experience driving cross-functional teams across diverse components and organizational functions
• A Master’s degree is preferred in fields such as social sciences or business administration
• Proven excellence in all aspects of project management, including identifying and mitigating risks
• Demonstrated skill in agile methodologies, iterating through development cycles to optimize outcomes
• Experience with research, policy papers, and policy analysis
• A background in technology is a plus
• A clear passion for making government services more accessible, efficient, and impactful for everyone
• Commitment to the values of accountability, transparency, and social impact

Key Responsibilities:

Reporting directly to the Executive Director, the Programs Coordinator will have comprehensive planning and execution responsibilities across strategic projects and initiatives, including our field-based and regional programs.

• Project Leadership & Process Management:
o Lead and refine project management processes, ensuring alignment with SmartGov’s mission, vision, and donor commitments.
o Support the design and implementation of projects, applying agile management techniques to achieve defined milestones and outcomes.
• Program Execution & Workflow Optimization:
o Develop and oversee project schedules, assigning roles and ensuring clear communication within cross-functional teams.
o Coordinate with external service providers, consultants, and volunteers to optimize resource utilization and project impact.
o Manage contracts for external consultants and partners, ensuring adherence to terms and timely completion.
• Operational Efficiency & Best Practices:
o Maintain organizational workflows, document management, and compliance with internal policies.
o Oversee cash flow and internal financial administration to support smooth operations.
o Develop best practices that enhance operational efficiency and effectiveness across the organization.
• Monitoring, Evaluation, and Reporting:
o Conduct regular project monitoring and evaluations, capturing progress, lessons learned, challenges, and best practices.
o Prepare comprehensive monthly and quarterly reports to highlight project progress and flag potential risks.
• Stakeholder & Community Engagement:
o Collaborate closely with media, community partners, and participants to foster strong engagement and visibility.
o Actively participate in assessments, evaluations, and visits to support program development.
• Funding & Proposal Development:
o Assist in identifying funding opportunities and support proposal design in coordination with the leadership team.
o Provide targeted administrative support to the Executive Leadership Team.
• Research & Social Media Presence:
o Collaborate with the research team, providing feedback on scopes and ensuring alignment with organizational goals and community needs.
o Contribute to identifying research gaps and conducting literature reviews, as well as writing blog posts every three weeks.
o Work alongside SmartGov’s team to support the communications team in amplifying SmartGov’s presence on social media platforms.

Why Join SmartGov?

As a program coordinator, you’ll be an integral part of a visionary team, working alongside experts to address critical governance challenges. This is an opportunity to contribute to meaningful change and develop best practices that shape the future of public policy and technology integration.
If you’re ready to bring your experience, insights, and energy to a role where you can shape the future of government services and contribute to the scalability of our organization, we encourage you to apply and join us in our mission at SmartGov.