Money Transfer Service for Refugees within Lebanon

 

 

 

 

 

 

 

INVITATION TO BID

Money Transfer Service for Refugees within Lebanon

15th January 2018

 

 

 

 

 

 

Section One: Letter of Invitation

Subject: Invitation To Bid: Project Title- Strengthening the Protection Environment for Syrian Refugees in South Lebanon UNHCR 2018

Dear Mr./Ms.:

The Social, Humanitarian, and Economical Intervention for Local Development (SHEILD) hereby invite you to submit a Bid to this Invitation to Bid (ITB) for the above-referenced subject. 

This ITB includes the following documents:

Section 1 – This Letter of Invitation

Section 2 – General Terms and Conditions

Section 3- Instructions to Bidders

Section 4- Data Sheet

Section 5 – Requirements and Technical Specifications

Section 6 – Bid Submission Form

You are kindly requested to submit an acknowledgment letter to SHEILD to the following address:

SHEILD- Social, Humanitarian, and Economical Intervention for Local Development
Tyre, South Lebanon, Lebanon
Email Address:
[email protected]
Attention: Procurement Unit, SHEILD

The letter should be received by SHEILD no later than 23rd of January 2018, Close of Business Day.   The same letter should advise whether your company intends to submit a Bid.

Should you require any clarification, kindly communicate with the contact person identified in the attached Data Sheet as the focal point for queries on this ITB.  

SHEILD looks forward to receiving your Bid and thanks you in advance for your interest in SHEILD procurement opportunities. Kindly refer to the attached Invitation to Bid and the related Sections.

 

 

 

 

 

Section Two: General Terms and Conditions

Definitions  

a) “Bid” refers to the Bidder’s response to the Invitation to Bid, including all documents and attachments to the ITB.

b) “Bidder” refers to any legal entity that may submit, or has submitted, a Bid for the supply of goods and provision of related services requested by SHEILD.  

c) “Contract” refers to the legal instrument that will be signed by and between the SHEILD and the successful Bidder.. 

d) “Country” refers to the country indicated in the Data Sheet.   

e) “Data Sheet” refers to such part of the Instructions to Bidders used to reflect conditions of the tendering process that are specific for the requirements of the ITB. 

f) “Day” refers to calendar day. 

g) “Goods” refer to any tangible product, commodity, article, material, wares, equipment, assets or merchandise that SHEILD requires under this ITB. 

h) “Government” refers to the Government of the country where the goods and related services provided/rendered specified under the Contract will be delivered or undertaken.  

i) “ITB” refers to the Invitation to Bid consisting of instructions and references prepared by SHEILD for purposes of selecting the best supplier or service provider to fulfil the requirement indicated in the Requirements and Technical Specifications.  

 

 

 

 

 

 

 

General Terms

  1. SHEILD hereby solicits Bids as a response to this Invitation to Bid (ITB).Bidders must strictly adhere to all the requirements of this ITB.
  2. No changes, substitutions or other alterations to the rules and provisions stipulated in this ITB may be made or assumed unless it is instructed or approved in writing by SHEILD in the form of Supplemental Information to the ITB.
  3. Submission of a Bid shall be deemed as an acknowledgement by the Bidder that all obligations stipulated by this ITB will be met and that the Bidder has read, understood and agreed to all the instructions in this ITB.
  4. Any Bid submitted will be regarded as an offer by the Bidder and does not constitute or imply the acceptance of any Bid by SHEILD.
  5. In responding to this ITB, SHEILD requires all Bidders to conduct themselves in a professional, objective and impartial manner. Bidders must strictly avoid conflicts with other assignments or their own interests, and act without consideration for future work.All Bidders found to have a conflict of interest shall be disqualified.
  6. The following must be disclosed in the Bid:Bidders who are owners, part-owners, officers, directors, or key personnel who are family of SHEILD staff involved in the procurement functions and/or the Government of the country or any Implementing Partner (Municipality) receiving the goods and related services under this ITB; Failure of such disclosure may result in the rejection of the Bid.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Section Three: Instructions To Bidders

  1. Bidders are required to complete, sign, stamp and submit the following documents:
  • Bid Submission Cover Letter Form; Documents Establishing the Eligibility and Qualifications of the Bidder; and the bid submission form.
  • Any attachments and/or appendices to the Bid (including all those specified under the Data Sheet)

 

  1. Clarification of Bid
  • Bidders may request clarification of any of the ITB documents no later than the number of days indicated in the Data Sheet prior to the Bid submission date.
  • Any request for clarification must be sent in writing via courier or through electronic means to SHEILD’s address indicated in the Data Sheet. SHEILD will respond in writing, transmitted by electronic means and will transmit copies of the response (including an explanation of the query but without identifying the source of inquiry) to all Bidders who have provided confirmation of their intention to submit a Bid.

 

  1. Amendment of Bid
  • At any time prior to the deadline for submission of Bid, SHEILD may for any reason, such as in response to a clarification requested by a Bidder, modify the ITB in the form of a Supplemental Information to the ITB.
  • In order to afford prospective Bidders reasonable time to consider the amendments in preparing their Bid, SHEILD may extend the deadline for submission of Bid, if the nature of the amendment to the ITB justifies such an extension.

 

  1. Preparation on Bid
  • Cost: The Bidder shall bear any and all costs related to the preparation and/or submission of the Bid, regardless of whether its Bid was selected or not.
  • Language: The Bid, as well as any and all related correspondence exchanged by the Bidder and SHEILD, shall be written in the language(s) specified in the Data Sheet.

 

  1. Bid Submission Form: The Bidder shall submit the Bid Submission Form using the form provided in this ITB.

 

  1. Currencies: All prices shall be quoted in the currency indicated in the Data Sheet.

 

  1. Documents Establishing the Eligibility and Qualifications of the Bidder
  • The Bidder shall provide documentary evidence of its status as an eligible and qualified vendor, using the forms provided under this ITB.
  • If the Bidder is a group of legal entities that will form or have formed a joint venture, consortium or association at the time of the submission of the Bid, they shall confirm in their Bid that : (i) they havedesignated one party to act as a lead entity, duly vested with authority to legally bind the members of the joint venture jointly and severally, and this shall be duly evidenced by a duly notarized Agreement among the legal entities, which shall be submitted along with the Bid; and (ii) if they are awarded the contract, the contract shall be entered into, by and between SHEILD and the designated lead entity, who shall be acting for and on behalf of all entities that comprise the joint venture.

 

 

 

 

  1. Validity Period:
  • Bid shall remain valid for the period specified in the Data Sheet.A Bid valid for a shorter period shall be immediately rejected by SHEILD and rendered non-responsive.
  • In exceptional circumstances, prior to the expiration of the Bid validity period, SHEILD may request Bidders to extend the period of validity of their Bid.The request and the responses shall be made in writing, and shall be considered integral to the Bid.

 

  1. Bidder’s Conference: When appropriate, a Bidder’s conference will be conducted at the date, time and location specified in the Data Sheet. All Bidders are encouraged to attend. Non-attendance, however, shall not result in disqualification of an interested Bidder.Minutes of the Bidder’s conference will be shared by all bidders who have shown interest in applying to the specified ITB.

 

  1. Submission and Opening of the Bid:
  • The Bid must be sealed in an envelope whose external side must: a) Bear the name of the Bidder; b) Be addressed to SHEILD as specified in the Data Sheet; and c) Bear a warning not to open before the time and date for Bid opening as specified in the Data Sheet.
  • If the envelope is not sealed nor labeled as required, the Bidder shall assume the responsibility for the misplacement or premature opening of Bid due to improper sealing and labeling by the Bidder.
  • Bid must be received by SHEILD at the address and no later than the date and time specified in the Data Sheet.
  • SHEILD shall not consider any Bid that arrives after the deadline for submission of Bid.Any Bid received by SHEILD after the deadline for submission of Bid shall be declared late, rejected, and returned unopened to the Bidder.
  • A Bidder may withdraw, substitute or modify its Bid after it has been submitted by sending a written notice in accordance with the ITB, duly signed by an authorized representative, and shall include a copy of the authorization.
  • Bid requested to be withdrawn shall be returned unopened to the Bidders.
  • No Bid may be withdrawn, substituted, or modified in the interval between the deadline for submission of Bid and the expiration of the period of Bid validity specified by the Bidder on the Bid Submission Form or any extension thereof.

 

  1. Bid Opening
  • SHEILD will open the Bid in the presence of an ad-hoc committee formed by SHEILD
  • The Bidders’ names, modifications, withdrawals, the condition of the envelope labels/seals, the number of folders/files and all other such other details as SHEILD may consider appropriate, will be announced at the opening.
  • No Bid shall be rejected at the opening stage, except for late submission, for which the Bid shall be returned unopened to the Bidder.
  • Confidentiality: Information relating to the examination, evaluation, and comparison of Bid, and the recommendation of contract award, shall not be disclosed to Bidders or any other persons not officially concerned with such process, even after publication of the contract award.
  • In the event that a Bidder is unsuccessful, the Bidder may seek a meeting with SHEILD for a debriefing.The purpose of the debriefing is discussing the strengths and weaknesses of the Bidder’s submission, in order to assist the Bidder in improving the bid presented to SHEILD.
  1. Evaluation of Bid:
  • SHEILD shall examine the Bid to confirm that all terms and conditions under the SHEILD General Terms and Conditions and Special Conditions have been accepted by the Bidder without any deviation or reservation.
  • The evaluation team shall review and evaluate the Bids on the basis of their responsiveness to the Requirements and Technical Specifications and other documentation provided, applying the procedure indicated in the Data Sheet.
  • SHEILD reserves the right to undertake a post-qualification exercise, aimed at determining, to its satisfaction the validity of the information provided by the Bidder.
  • SHEILD shall conduct a verification exercise on the accuracy, correctness and authenticity of the information provided by the bidder on the legal, technical and financial documents submitted, and validation of extent of compliance to the ITB requirements and evaluation criteria based on what has so far been found by the evaluation team.

 

  1. Clarification of Bid: To assist in the examination, evaluation and comparison of bids, SHEILD may, at its discretion, ask any Bidder to clarify its Bid. SHEILD’s request for clarification and the Bidder’s response shall be in writing.

 

  1. Award of Contract:
  • SHEILD is not obligated to award the contract to the lowest price offer.
  • Prior to expiration of the period of Bid validity, SHEILD shall award the contract to the qualified and eligible Bidder that is found to be responsive to the requirements of the Requirements and Technical Specification, and has offered a good and reasonable price.
  • Contract Signature: Within fifteen (15) days from the date of receipt of the Contract, the successful Bidder shall sign and date the Contract and return it to SHEILD.

 

 

 

 

 

 

 

 

 

 

Section Four: Data Sheet

The following data for the supply of goods and related services shall complement / supplement the provisions in the Instruction to Bidders.  In the case of a conflict between the Instruction to Bidders and the Data Sheet, the provisions in the Data Sheet shall prevail. 

Project Title: Strengthening the Protection Environment for Syrian Refugees in South Lebanon UNHCR 2018

Tender Title: Money Transfer Service for Refugees within Lebanon

Country/ Location: Lebanon, south

Language of the Bid: English

Open Date of the Bid: 15th of January 2018

Closing Date of the Bid/Deadline: 23rd January 2018

Period of Bid Validity commencing on the submission date: 1 month

Preferred Currency of Bid: LBP

Deadline for submitting requests for clarifications/ questions: 23rd January  2018

Contact Details for submitting clarifications/questions: Sara Safieddine   ([email protected])

No. of copies of Bid that must be submitted: 1 Copy

Bid submission address: SHEILD main office: Sour, abo dib street, Dbouk bldg. facing CORAL station, 2nd floor

Manner of Submitting Bid: By a sealed and stamped envelope

Date, time and venue for opening of Bid: TBD

Required Documents that must be Submitted to Establish Qualification of Bidders: Legal registration documents

Date to receive the goods and services from supplier/ contractor: Depends on project implementation

 

 

Section Five: Requirements and Technical Specifications

 

Mandatory criteria all bids must fulfill

SHEILD will only accept bids from suppliers that have easy access and huge geographical coverage. ALL RESPONSES MUST BE SUBMITTED IN ENGLISH.

Photocopies of the following documentation are required to be submitted for the bid to be considered. If any of the below documentation is not submitted, the bid will not be reviewed.

  • Company incorporation documentation
  • Companies registered address
  • Evidence of registration with the Lebanese Ministry of Finance
  • Evidence of VAT registration
  • Details of any personal connections between SHEILD and the bidding organization (if none please state this)

 

 

Criteria used for selection of supplier

Bids that are supported by the above will be evaluated on the following criteria

  • Suitable offers for commission per transfer.
  • Number of branches throughout south and Nabatyeh governorates - Lebanon (full list and location provided)
  • Ability to provide transaction reports (sample reports to be attached)
  • Any other benefits offered

 

 

Other terms and conditions

Any and all agreements entered into as a result of this call will be subject to SHEILD’s Service Level Agreement or Terms and Conditions unless expressly agreed otherwise in writing.

 

Communication of outcome of tender

All bidders will be contacted with the outcome of the award. SHEILD reserves the right to reject any and all proposals. SHEILD shall not be liable for any costs incurred in the submission of any proposal.

 

Section Six: Bid Submission Form

Bid Submission Letter

To: SHEILD, Tyre, South Lebanon 

Dear Sir/Madam: 

We, the undersigned, hereby offer to supply the goods and related services required for the Money Transfer Service for Refugees within Lebanon – UNHCR 2018 with your Invitation to Bid dated 15TH of January 2018. We are hereby submitting our Bid.

We hereby declare that: 

  • All the information and statements made in this Bid are true and we accept that any misrepresentation.
  • We have no outstanding bankruptcy or pending litigation or any legal action that could impair our operation as a going concern; and
  • We do not employ, nor anticipate employing, any person who is or was recently employed by SHEILD.

We confirm that we have read, understood and hereby fully accept the Requirements and Technical Specifications describing the duties and responsibilities required of us in this ITB, and the General Terms and Conditions of SHEILD under this ITB.

We agree to abide by this Bid for: 30 days. 

We undertake, if our Bid is accepted, to initiate the supply of goods and provision of related services not later than the date indicated in the Data Sheet. 

We fully understand and recognize that SHEILD is not bound to accept this Bid that we shall bear all costs associated with its preparation and submission. 

 

Yours sincerely, 

Authorized Signature:

Name and Title of Signatory:

Name of Firm:              

Contact Details:            

 

 

 

How to apply

You are kindly requested to submit an acknowledgment letter to SHEILD to the following address:

SHEILD- Social, Humanitarian, and Economical Intervention for Local Development
Tyre, South Lebanon, Lebanon
Email Address:
[email protected]
Attention: Procurement Unit, SHEILD

The letter should be received by SHEILD no later than 23rd of January 2018, Close of Business Day.   The same letter should advise whether your company intends to submit a Bid.

Should you require any clarification, kindly communicate with the contact person identified in the attached Data Sheet as the focal point for queries on this ITB.  

SHEILD looks forward to receiving your Bid and thanks you in advance for your interest in SHEILD procurement opportunities. Kindly refer to the attached Invitation to Bid and the related Sections.

Expired
Deadline
Tuesday, 23. Jan 2018
Type of Call
Call for Proposals
Intervention Sector(s):
Refugees