Case Management Officer - North
Save the Children is a global humanitarian organization committed to diversity and inclusion, working towards empowering and protecting children worldwide and in the countries where it operates. Save the Children highly encourages and welcomes receiving applications from qualified candidates regardless of their diverse gender, orientation, disability, marital status, race, colour, ethnic origins, religion and beliefs. Save the Children has a global policy on anti-harassment as well as zero tolerance for discrimination, bullying, sexual exploitation and abuse. All applications will be looked at and treated with the strictest confidentiality and transparency regardless of the diversity of candidates
Kindly apply online using this link: Case Management Officer- North
Please note that only applications received through the above link will be accepted and applications received by emails will not be considered.
Save the Children does not charge a fee at any stage of the recruitment process.
ROLE PURPOSE: The Case Management Officer will support the implementation and monitoring of case management workflow under different grants. They will be responsible for managing a team of Case Workers, ensuring proper coordination with other case management implementing agencies and delivering timely qualitative and quantitative reports.
SCOPE OF ROLE:
Reports to: Child Protection Coordinator
Staff directly reporting to this post: Case Workers
CHILD SAFEGUARDING: Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people.
KEY AREAS OF ACCOUNTABILITY:
- In collaboration with the Child Protection Coordinator and Child Protection staff, ensure proper coordination and implementation of Psychosocial Support ( PSS ) activities.
- Supervise and coach Case Workers on the identification, assessment, documentation, referral (to relevant services) and follow-up of at-risk children and families (Case Management).
- Conduct alone and/or support Case Workers in family visits when necessary.
- Ensure that Case Workers respect confidentiality and follow ethical guidelines.
- Document and report case management cases as per protocols and SOPs.
- Store files, registers and computer databases confidentially and use them in an appropriate and correct manner.
- Communicate transparently and collaborate with relevant community structures and community leaders.
- Document best practices and case studies.
- Organize and implement trainings on referral and case management when needed.
- Support the implementing partner and monitor their progress to target.
- Coach and further build the capacity of partners’ staff.
QUALIFICATIONS AND EXPERIENCE:
- Bachelor degree in Social Work or other related studies
- At least 3 years’ experience in working directly in case management and social work
- Experience in working with (I)NGOs or in an emergency context
- Excellent communication skills
- Experience in project management and supervision of staff (desirable)
- Fluency in written and spoken Arabic, and either English/French
- Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
- Lebanon
- Aakkar