Communication Officer

ROLE PURPOSE

The communication officer will be responsible to ensure the design and implementation of Plan International Lebanon communication strategy. He/she will provide strategic guidance in communication across the organization in accordance with Plan’s corporate policies and procedures by using timely and relevant methods to promote Plan International’s activities in Lebanon.  

DIMENSIONS OF THE ROLE

Under the guidance and direct supervision of the Advocacy and Influencing Manager the communication officer will be in charge of implementing communication activities in coordination with program colleagues and run its social media platforms.  

ACCOUNTABILITIES

External Communications (‘external’ refers to audiences outside Plan as a global organization)

    Ensure effective communication in order to maintain a good image for the organization and build the organization influence, in line with Plan International’s Global Strategy and Plan International Lebanon’s Country Strategy.
    Support Project Managers in developing and implementing project-specific Communications Strategies, in line with donors’ guidelines and requirements. 
    Facilitate relevant visits of international journalists, National Office Media & Comms and other interested parties and co-ordinate their activities with the Programme Director.

Internal Communications (‘internal’ refers to audiences within Plan as a global organization, including within Plan International Lebanon)

    Advise management on various, creative, diversified and effective channels to communicate to external audiences.
    Assist in the formulation and implementation of Country Communications Strategy and plan.
    Assist in drafting press releases, press advisory messages and press packets in English and Arabic for journalists as authorized by the Country Director and under the supervision of Influencing and Advocacy Manager.
    Develop content and audiovisual material for Plan’s Facebook, Instagram, Twitter, YouTube, and other social media platforms as relevant, to ensure regular influencing messages are being uploaded and Plan’s online audience are constantly engaged.
    Respond on timely basis to online queries

Visibility and branding

    Ensure the correct use of all the branding elements in all the external communications materials and public events, including logos and layouts.
    Assist in Producing targeted and quality communications and visibility materials such as best practices, success stories, case studies, brochures, posters, videos, photos, etc. 
    Assist in Establishing, and maintaining strategic partnership with media and public relations partners in order to boost Plan’s image, profile and visibility in the Country.

Other Responsibilities:

Success Metrics: No violations of the corporate standards and policies.

1.    Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.
2.    Complies with corporate policies and standards: Safeguarding Children and Young People Policy, IT Policy, Anti –Fraud and Corruption Policy, Confidentiality Policy, Code of Conduct, Whistle Blowing, HR Policies and Procedures. 
3.    Ensures commitment to Plan’s position on promoting girls’ rights and gender equality, and integrating this into all aspects of work.

KNOWLEDGE, SKILLS, AND BEHAVIOURS 

Demonstrable knowledge and understanding of:

    The context in Lebanon, particularly on issues affecting the rights and well-being of children and young people, especially girls and the most vulnerable
    Local laws in Lebanon relating to children’s rights and gender equality
    Plan International, the brand, what we do and what we don’t

Qualifications and Experience

    BA Degree in Communication, Mass Media, Journalism, Advertising, or related field.
    Minimum 3 years of demonstrated experience working as a professional communicator
    NGO experience in similar field is a plus
    Hands on experience on digital communications and social media pages’ management
    Proficiency in MS Office required with graphic design and photo/video experience preferred

Skills

    Strong organizational abilities; able to prioritise and manage short-term and continuing projects across diverse themes despite competing deadlines.
    Strong commitment to child safeguarding policies both inside and outside the workplace.
    Ability to produce quality photos and videos with limited resources.
    Strong character traits, including team work, striving for high performance, emotional stability, resilience, adaptability, and ability to handle stress, strong initiative and self-motivation, cultural and gender sensitivity, honesty and physical fitness to travel are essential.
    Excellent written and oral communication skills, with excellent command of spoken and written English and Arabic. 

PLAN INTERNATIONAL’S VALUES IN PRACTICE

We are open and accountable

1.    Promotes a culture of openness and transparency, including with sponsors and donors.
2.    Holds self and others accountable to achieve the highest standards of integrity.
3.    Consistent and fair in the treatment of people.
4.    Open about mistakes and keen to learn from them.
5.    Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

1.    Articulates a clear purpose for staff and sets high expectations.
2.    Creates a climate of continuous improvement, open to challenge and new ideas.
3.    Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
4.    Evidence-based and evaluates effectiveness.

We work well together

1.    Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
2.    Builds constructive relationships across Plan International to support our shared goals.
3.    Develops trusting and ‘win-win’ relationships with funders, partners and communities.
4.    Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

1.    We empower our staff to give their best and develop their potential
2.    We respect all people, appreciate differences and challenge equality in our programs and our workplace
3.    We support children, girls and young people to increase their confidence and to change their own lives. 

LEVEL OF CONTACT WITH CHILDREN:

High level

TRAVEL

•    In-country travel is estimated at 30%.
•    Occasional international travel may be required. 

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