Lebanon Programs Coordinator

The Lebanon Program Coordinator is responsible for representing the face and visibility of the organization on a local level, identifying and managing medical cases for treatment locally and abroad, organizing and coordinating volunteer non-surgical missions and projects, running the PCRF sponsorship programs in Lebanon, and ensuring a high level of professionalism and transparency in order to ensure organizational effectiveness and efficiency. The Program Coordinator is also responsible for supporting local staff, offices and budgets and communicating with PCRF Management in HQ.

-Reports to: Country Manager, Jordan and Lebanon

Field Responsibilities

Identifying Medical Cases in need of Treatment

Networking in assigned region including:

Communicating the role and activities of the PCRF on a continuous basis by phone, email and other mediums to all public and private doctors, hospital administrators, local and international NGOs, charities, women’s organizations and local governments who deal with health care for children and sub-specialties

Managing all data for medical cases identified for treatment including entry in patient database

Submitting complete files to be considered for sponsorship and support

Communicating in a clear and professional manner all social issues with the families of children we are serving

Managing documents for cases being considered for treatment outside of the country

Coordinating and leading non- surgical Medical Missions including liaising with patients’ families, hospital staff and mission volunteers before and during missions and all necessary follow up

Projects Responsibilities

Identifying local needs and developing and implementing projects to meet each need.

Identifying recipients of individual support for ongoing humanitarian projects (eyeglasses, wheelchairs, medicine, etc.)

Ensuring that recipients are medically and economically deserving and are not recipients of past support

Create, implement and monitor development programs and introduce solutions

Handicapped Child Sponsorship Responsibilities

Monitoring monthly needs of assigned sponsored children with the Field Team and following up as necessary.

Identifying children in need of monthly (when applicable) or one-time sponsorship

Administrative Responsibilities

Managing area staff with regard to field work and reporting

Providing constructive feedback to area staff and participate in their appraisals

Communicating with management and other PCRF staff as needed

Managing office budget and operations

Maintaining patient records as required

Providing professional reports to management as needed

Submitting detailed daily reports of cases visited and other ongoing projects to line manager

Ensure the PCRF policies and procedures are adhered to

Submit periodic activity, status and summary reports to the director

Ensure a good flow of information within the group

Conduct and organize periodic meetings with the staff in Lebanon

Competencies

Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.

Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.

Lead: Positively influence others to achieve results that are in the best interest of the organization.

Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.

Plan: Determine strategies to move PCRF activities forward, set goals, create and implement actions plans, and evaluate the process and results.

Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Minimum Skill Requirements

BA in Public Health, Social Work or related field

Minimum 3 years’ experience

Experience in working with health groups, institutions, preferable

Fluency in using Microsoft Word, Excel and Google Apps

Ability to quickly learn and adapt to new systems

Ability to maintain a high level of accuracy in preparing and entering information

Arabic and English Fluency (written & verbal)