Map the available services in areas of intervention (Health, Education, livelihoods, etc.….), and update the service mapping periodically.
Carry out social, psychological and health care assessment needs in alignment with the medical and social strategies.
Log all activity data on Phenics and corresponding data sheets.
Formulate a social intervention plan and implement activities within the scope of the center’s outreach services in alignment with OML projects
Conduct initial assessment of potential beneficiaries / beneficiaries situation to determine social and economic needs through case-studies, interview techniques and other professional tools.
Create beneficiaries files and maintains an updated database.
Identify situations that need to be followed up, evaluate needs and organize support (including distribution of aids when available).
Ensure that all “in need” cases are identified and addressed when possible.
Offer information, support and referral for incoming people seeking help.
Manage cases in collaboration with multi-disciplinary specialists (psychologists, psychiatrists, …) and deliver related assessments.
Document, maintain and store records according to policies, regulations and procedures in a manner that preserves the confidentiality of the information (recording cases of abuse and domestic violence etc.)
Discuss with specialty doctors special cases of individuals refusing treatment with the treating doctors, and work to improve communication between patient and treatment team.
Receive distribution supplies and divides them upon priorities.
Report suspected cases of child and/or adult abuse, violence, neglect and exploitation
Provide legal information and refer patients to appropriate counselors and legal aid
Administer social visits and medical homecare visits to beneficiaries
Coordinate with social team for implementation of OML activities
Report to OML Social Coordinator on all related tasks
Attend training sessions, meeting and supervisions in order to maintain and enhance knowledge and meet certification and / or credentialing standards when relevant
Prepare weekly and monthly reports related to the progress of the activities and their effectiveness
Applies and follows code of ethics, values, mission, and vision of Order of Malta – Lebanon
Performs other related duties assigned by the healthcare center administrator and social worker coordinator.