Case Management Technical Advisor

Technically supervise and coach Child Protection case management and intervention Support activities.

• Follow up and coach on all Case Management activities that are being implemented in Mouvement Social on national and field levels including M&E tools;
• Ensure the relevance of referrals of children to Mouvement Social Case Management and Mental Health Services according to the children’s profiles and Mouvement Social Child Protection programme intake eligibility criteria, 
• Ensure that referrals to case management services for children identified through regular Mouvement Social activities are done properly;

• Review the quality of the children’s files; 
• Ensure that all documents are completed;
• Maintain database according to standards and new M& E tools;
• Ensure internal/ external referral pathway and service directory are in place and brings challenges to coordination mechanisms.
• Organize  every two months for all MS CM team in order to :
  • • • Exchange experiences, challenges and to propose solutions.
      •  Provide needed technical trainings.
• Create a knowledge database as referral to all social workers
• Create formats/documents/incident reports … to be filled by social workers to be the basis of the knowledge database
• Propose standards to be followed by social workers

Education/Years of Expertise:  

Master’s degree in Social Work or any related diploma including minimum 10 years of experience at case management.

Knowledge:

• Child Protection processes.
• Case Management processes.
• Nartional SOP

Skills:

• Leadership, management and organization skills
• Computer skills
• Communication skills (written and verbal) and follow-up
• Initiative and time management skills
• Problem solving skills
• Analytical, logical thought process
• Strategic thinker with the ability to influence at a senior level.

Attitudes:

• • Strong personal commitment to the vision, mission, goals and values of MSL.
  • Self-confidence and honesty
  • Ability to work under pressure
  • Accuracy and transparent
  • Flexibility in dealing with others
  • Confidentiality of information
  • Team work spirit

Language:  اللغات

• Proficiency in Arabic reading and writing
• Master at least one foreign language (French / English)