Supervisor Medical Data Entry

MAIN OBJECTIVE OF POSITION

Main Purpose:

Ensure completion of all activities related to medical data entry and data management into the mission data-base. Supervise, organise and plan the activity of Data Entry officers/operators, as well as identify their training needs in order to provide a good service support and reliability of the data collected.

Accountabilities:

• Supervise, organize and plan the activities of hospital secretaries at the hospital admission, as well as identify their training needs.
• Monitors data entry in different hospital services / units (outpatient, inpatient, operating unit, social worker, health promotion, laboratory, radiology, pharmacy, antibiotic stewardship, etc.)
• Develop and update needed tools, including electronic, for data entry and analysis, and monitoring of medical activities, in collaboration with the medical team (e.g. appointment schedule, hospital dashboard, etc.).
• Create needed surveys and assessment tools (e.g. KoBo Toolbox) in collaboration with the medical team.
• Ensure that the needed material for data collection (e.g. paper formats, registers, etc.) is timely supplied.
• Ensure the correct collection and completeness of medical data and its input to hospital databases. Supervise that medical data is processed efficiently in the agreed delays (e.g. daily, weekly, monthly, etc.).
• Ensure accuracy and reliability of the medical data entered into the hospital databases on a regular basis, according to MSF recommendations and carry out regular back-ups. Immediately report to the deputy medical director any problem in the databases.
• Collaborate with different staff members (e.g. social worker, IPC manager, etc.) in (re)training on correct patient’s registration and filling of the various forms and registers. Clarify queries, correct errors, and obtain missing information.
• Follow of specific indicators upon request of the medical team: morbidity, mortality, surveillance of diseases and/or epidemics, nutrition condition, mental health, antibiotic resistance, surgical site infections, etc. Timely report of missing information, major changes or important discrepancies in the collected data.
• Provide detailed medical information upon request to the hospital management team.
• Create regular medical activities reports in collaboration with the head of services / units, MAM and NAM, deputy PMR and PMR. This include surveys and assessments (e.g. KoBo Toolbox for Social Assistance and Health Promotion, etc.).
• Update of the hospital management dashboard with indicators of all the project’s departments (e.g. finances, human resources, supply, medical, logistics, etc.) in monthly basis. 
• Ensure, promote and maintain confidentiality regarding all registered information.

SKILLS AND QUALIFICATIONS:

Education

• Essential proven computer literacy, secondary education or qualifications either in administration, data entry or in statistics.
• Degree in Information and Technology (IT) desirable.

Experience

• Prior,  at least one year, working experience with MSF or other NGO is desirable
• Desirable advanced level in Excel
• Ability to work in a multicultural environment

Languages

• Arabic and English are essential