SVN2023 39 Childminder and Administrative Support Assistant - G4
Please send your CV and Cover Letter by email and mention the position name in the title.
IOM does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). IOM is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. IOM has a ZERO TOLERANCE policy on sexual exploitation and abuse, and sexual harassment. Successful candidates will be subject to mandatory UN Sexual Exploitation and Abuse and Sexual Harassment clearance check prior to receiving an offer.
*Only short-listed candidates will be contacted.
Under the overall supervision of the Head of Office and the direct supervision of the COA Programme Coordinator and Facilitator, the incumbent is responsible to:
- Provide childcare services to children between the ages of 0-12 whose parents are attending COA sessions.
- Maintain a safe and clean environment where children can play and learn basic information about Canada.
- Maintain attendance lists, perform regular head counts and ensure children are not left unsupervised or leave the designated area unaccompanied or with anyone other than their parent(s) or IOM staff member.
- Lead leisure and learning activities with children, including games, crafts, etc. that may be related to the process of resettlement, using the materials provided, as well as basic literacy activities in English or French (such as alphabet and numbers).
- Lead children in the basic concepts of making new friends, playing together, and sharing.
- Maintain childcare materials in the designated areas, incl. toys, books, learning materials, and inform designated focal points of any missing and damaged materials or needs.
- Report any incidents to COA Programme Coordinator or COA Facilitator and alert them to any unusual situations.
- Pay particular attention to children with special needs and report concerning situations.
- Assist in distributing food to children and adults as needed and ensure children drink enough water throughout the day.
- On days where there are no scheduled COA sessions, assist COA Coordinator and Facilitator, in coordination with the training team, with COA registration; that is, retrieving phone numbers of participants from MiMOSA, calling participants, and following-up on their attendance at an upcoming COA in-person or virtual sessions.
- Assist COA Coordinator and Facilitator, in coordination with the training team, with all logistical arrangements of session delivery. Some examples: preparation of training area (furniture, flip-chart board, paper and markers, equipment, and drinks), hotel bookings (if required), coordination of COA participants' lists with IOM Security Unit, coordination with IOM Procurement/Logistics for the ordering of meals and purchase of snacks, preparation of transportation reimbursement sheets.
- Assist Coordinator and Facilitator in the coordination with IOM Admin/Finance regarding the procurement of small bills for the participants' transportation reimbursement (in advance of each refugee session), in exact amounts, and distributed at a specific time at the end of each day or each session.
- Assist Coordinator and Facilitator in the ordering and receipt of COA materials from COA Manila (COA pens, notepads, certificates, eco bags, and other printed documents).
- In advance of each session, print attendance certificates for all COA participants.
- Perform other administrative functions as may be required.
The incumbent is expected to demonstrate the following skills, values and competencies:
- Attention to details and ability to organize;
- Good computer skills - Word, Excel and Internet;
- Strong interpersonal and communication skills;
- Ability to work under pressure with minimum supervision.
VALUES - All IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES - Behavioural indicators – Level 1
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Four years of relevant experience:
• Proven experience in working closely with refugee children between 0 and 12 years old.
• General knowledge in MiMOSA and IOM management and financial system