Planning, Monitoring, Evaluation and Reporting (PMER) Officer

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its 192-member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), IFRC is part of the International Red Cross and Red Crescent Movement. IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. IFRC’s work is guided by seven fundamental principles (humanity, impartiality, neutrality, independence, voluntary service, unity and universality), policies and by Strategy 2020, which voices our collective vision and determination to move forward in tackling the major challenges that confront humanity in the present decade. The IFRC Secretariat has a decentralized structure: five regional offices (each with several CCST and country offices reporting to it) covering the globe and responsible for frontline delivery through National Red Cross and Red Crescent Societies, backed by the Secretariat HQ based in Geneva. The Lebanon country office based in Beirut; supports the Lebanese Red Cross and the Palestinian Red Crescent -Lebanon branch. IFRC country office support is provided at strategic and operational levels. The position holder will be located at the IFRC country office in Beirut, Lebanon. While the person will work closely and consider as part of the workforce led by LRC, S/he will report to the Head of country office. The position will have a technical line to the regional PMER manager.

Job Purpose

As a member of the Lebanon Country office, the overall purpose of this position is to support the operational planning, monitoring, evaluation and reporting for the Lebanon operations. This includes all actions to ensure quality and timely delivery of emergency appeal planning, and reporting documents (revisions, operation updates, pledge-based reports, among others), as well as monitoring and evaluation.

Job Duties and Responsibilities

Operational PMER responsibilities

Work closely and support the Planning unit in LRC in planning, M&E and reporting related activities:

• Support the revisions of emergency appeal/emergency plan of actions and operational plans, as required.
• Perform the required quality control for the completion of the operational narrative reports in compliance with the IFRC quality standards and timeliness to fulfil established deadlines.
• Ensure Documents’ coherence (plans and reports) with the financial documents (budgets and reports).
• Contribute the development of proposals for contributions and monitoring of donor pledges to the Lebanon operations.
• Maintain of and act-upon a tracker of operational reports due and overdue in liaison with finance and PMER teams in the regional office.
• Ensure close coordination with IFRC PMER team and other technical leads and relevant focal points from the movement partners.
• Maintain knowledge, understanding and use of the IFRC planning, monitoring, evaluation and reporting systems and procedures.
• Support the country office with other PMER related duties in other emergencies, as needed, to ensure business continuity
• Support in developing the M&E System towards effective & efficient performance management as well as sustainable impact evaluation and provide guidance to staff and partners in their use;
• Provide hands-on technical assistance to LRC PMER specifically with regards to data collection, reporting and analysis
• Assess the usefulness, relevance and effectiveness of the tools, guidelines and best practices

Help ensure timely and quality Federation planning and reporting

• As part of the PMER Lebanon Country Office team in Lebanon:
• Provide support to annual planning process, working with the country office.
• Help in determining performance and impact measurements tools
• Ensure reporting deadlines are met and publish operation and emergency documents;
• Provide professional support and quality insurance to improve the timely delivery of Emergency Appeals and DREF operational plans;

Promote quality and reliable evaluation

• Support and take part in reviews/ evaluations and lessons learned workshops for emergency operations according to the IFRC's Evaluation Framework.

Duties applicable to all staff:

• Actively work towards the achievement of the Federation Secretariat’s goals
• Abide by and work in accordance with the Red Cross and Red Crescent principles
• Perform any other work-related duties and responsibilities that may be assigned by the line manager

Education

• Bachelor’s degree in social sciences, international development or related field – required
• Further training in PMER or related area – required

Experience

• Minimum of 3 years relevant experience in PMER for an international Organization – required
• Strong interest in humanitarian and development work – required
• Knowledge of IFRC and National Society operating environment – preferred

Knowledge, skills and languages

• Strong background in report-writing and product delivery to tight deadlines. Ability to write, edit and analyse complex reports in both English and Arabic – required
• Sound background of social research methodologies, including a highly developed analytical and communication skills and ability to assimilate and process information for wide-ranging audiences – required
• Excellent computer skills. (e.g. Microsoft Outlook, Word, Excel, Adobe Acrobat). Ability to perform page-layout, incorporating text, photos and other graphic elements for a printed page – required
• Excellent verbal and written communication skills in English – required
• Sound understanding of basic project finance (e.g. ability to explain variance between budgeted and actual expenditure) – required
• Knowledge and commitment to Red Cross Red Crescent Fundamental Principles, and ability to model those Principles in relationships with colleagues and partners and translate them to development practice – required
• Basic understanding of legal framework of humanitarian operations, as well as gender, protection, social or human vulnerability issues – required
• Excellent inter-personal skills and cultural sensitivity – required
• Ability to work well under pressure and a willingness to work on weekends and during holidays if required – required

• English and Arabic - required
• French - preferred

Competencies and values

• Drive for results
• Orientation to attention to details
• Strong time management and organisational skills
• Self-motivated, with good judgment and initiative
• Able to work with others under stress sometimes with limited access to basic facilities
• Strong interpersonal skills and ability to motivate colleagues to meet deadlines
• Able to prioritize and achieve results through collaboration
• Must be flexible and adaptive to change
• Strong capacity to handle complex tasks independently and as part of a team