Community Manager
Requires a Cover Letter?:
yes
Application Submissions Guideline:
The Candidate should submit a CV with 1 page cover letter supporting her/his candidacy, to FTL HR Director [email protected] by 15 September 2020.
Contact Person Name:
Maya Masri
Contact Person Position:
HR Director
Contact Person Email:
Description:
RESPONSIBILITIES
- Set and implement social media and communication campaigns to align with marketing strategies
- Develop, plan, and write content in English and Arabic
- Provide engaging text, image and video content for social media accounts
- Build relationships with customers, potential customers, industry professionals and journalists
- Engage with online community and respond to comments and customer queries in a timely manner
- Monitor and relay community feedback and online reviews
- Organize and participate in events to build community and boost brand awareness
- Liaise with other departments to stay updated on new marketing initiatives, products and services developments and insure brand and image consistency
- Analyze web traffic and relevant community metrics
- Liaise with external agencies or journalists to ensure accurate brand representation
- Attend networking events or relevant industry workshops
- Stay up-to-date with digital technology trends
QUALIFICATIONS
- A degree in communication, economics, translation, journalism, marketing or related field is required
- Minimum 5 years’ experience as community manager
- Experience with Facebook, Instagram, LinkedIn, Twitter and Youtube, is essential
- Hootsuite or similar programs to manage posting on different platform
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Hands on experience with social media management for brands
- Proficient in Google Analytics
- Knowledge of online marketing and marketing channels
PREFERRED SKILLS
- Adheres to FTL values
- Good interpersonal communication skills
- High degree of self-motivation
- Good time management
- Organized and able to create multiple timelines and schedules
- Excellent verbal and writing communication skills in English and Arabic
- Attention to detail and ability to multitask
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
Last modified:
08 Sep, 2020
Intervention Sector(s):
Development
Application Deadline:
Tuesday, 15 September 2020
Contract Type:
Full Time
Period of Employment:
30 months
Salary
N/A
Salary Range:
1200 to 1500 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
A degree in communication, economics, translation, journalism, marketing or related field is required
Experience Requirements:
5 to 10 years
Arabic Language:
Fluent
English Language:
Fluent
French Language:
Good
Country/City:
- Lebanon