Requires a Cover Letter?: 
Application Submissions Guideline: 

Interested candidates should submit their application through the following link by June 3, 2023, at the latest. Please upload all the required documents, your CV, Cover letter, copy of your ID, and new Criminal record. Otherwise, your application will be declined. Only applications through the website link shared above will be considered.

Contact Person Name: 
Marwa Hajj
Contact Person Position: 
Embrace Lifeline Operations Manager
Contact Person Email: 

Embrace welcomes applications from individuals with various backgrounds. Helpline operators work hard at answering crisis calls, de-escalating crises, and providing the caller with emotional support. With the aim of sustaining the Embrace Lifeline availability 24/7, the need to have more volunteer helpline operators is significant.

To become a Lifeline operator, volunteers are required to submit their profiles, after which they are interviewed and accordingly invited to attend a full 4-days training. After completing the training, volunteers are enrolled in the volunteering program for an observational period before they take on their role as Embrace Lifeline Operators.


Requirements to become a lifeline operator:

-Age 21 years or above

-Ability to volunteer

-Ability to commit to serving as a volunteer helpline operator for a minimum of one year

-Ability to cover 4 to 8 hours of volunteering per week

-Ability to commit to covering shifts round the clock, including shifts running between 10 pm and 10 am - very early and overnight shifts

-Ability to cover the overnight shift falls between 2 am and 6 am at least once per month

-Ability to commute to the center located in Beirut

*All the above requirements must be fulfilled to apply for this position.

All applications will be screened for eligibility criteria; Please attach all teh required documents. Any incomplete application will not be considered.

Last modified: 
14 Aug, 2023
Intervention Sector(s):
Advocacy & Awareness, Human Rights & Protection, Mental Health
Application Deadline:
Sunday, 3 September 2023
Contract Type:
Period of Employment:
1 Year
Salary Range:
Unpaid Position
Education Degree:
No Degree Required
Education Degree Details:
Experience Requirements:
No experience required
Arabic Language:
Very Good
English Language:
Very Good
French Language:
  • Lebanon
  • Beirut
  • Beirut