PHC In-Charge - Zahriye Primary Healthcare Center

Job Objective:

Ensure high quality of provided communal health care services and continuously monitor implementation of care, programs, and activities at Zahrieh Primary Healthcare Center in Tripoli.

Main Tasks:

• Coach team members by continuously following up on their performance.
• Ensures high quality of provided services by providing needed support to team members.
• Prepares employees’ yearly development plan for team members and submits it to the Head of the department for review.
• Follows up with the head of the department on providing needed developmental activities to staff members.
• Assists in the recruitment process by conducting interviews with all potential candidates.
• Prepares section annual budget and submits it to the Head of the department for review.
• Controls the Section’s expenses and ensures compliance with a pre-set budget.
• Distributes tasks to team members and ensures their proper accomplishment on time and according to the required quality.
• Prepares, quarterly, Section KPIs and ensures implementation of corrective actions.
• Assists staff in problem resolution, when necessary.
• Takes initiative in enhancing personal knowledge and seeking ways to implement new approaches better to perform tasks in coordination with the Head of the department.
• Plan, organize, and supervise the implementation of all yearly planned activities.
• Conducts weekly meetings at the PHC with staff (physicians, health workers, etc…) to ensure implementation of planned activities relevant to the center and identify areas for improvement.
• Meets with community parties and stakeholders to gather data or inquire about gathered data.
• Prepares periodical and annual reports related to the progress of planned activities within the PHC.
• Collect all needed data from different sources to generate needed reports and plan new PHC development strategies.
• Represents the PHC in external meetings with external agencies (UN, NGOs, ministries…) as requested by the head of the department.
• Share acquired knowledge with all team members and encourage team members to do the same to ensure continuous improvement of all sections.
• Assesses attended trainings and design internal workshops when applicable along with the action plans that support these workshops.
• Reports to the head of the department the outcome of all training and meetings held.
• Prepares section brochures, and pamphlets in coordination with the Head of the department.
• Reviews and approves the section’s inventory (equipment and needed material).
• Possesses critical thinking skills for problem-solving situations @ the PHC.
• Performs additional related duties as requested by the Head of the department.

Main Responsibilities:

• Works to improve efficiency and quality in delivering healthcare services.
• Keeps up to date on new laws and regulations so that the facility in which they work complies with them.
• Have good interpersonal skills for communicating effectively with other healthcare workers and discussing any staffing issues.
• Needs solid problem-solving skills to brainstorm innovative solutions that will quickly resolve administrative glitches.
• Should have the technical skills to work with electronic health record systems.
• Expected to be detail-oriented with good organizational skills to ensure all scheduling and billing information is filed properly for a smooth-running healthcare facility.
• Represents a high level of responsibility.
• Maintain the stability of the healthcare center.

Job Requirements:

• BS in Nursing, Public Health, or other related fields. A master's degree is a plus.
• Minimum 4 years of experience in the field including 2 years in a supervisory position.
• Intermediate Microsoft Office skills and internet use.
• Team leader
• People-oriented
• Excellent Communication
• Solution-oriented
• Detail oriented
• Organized