Protection Project Manager

Basmeh and Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon, through four community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community.

Job Purpose: This position will be working on growing the HPP project in Shatila camp, working with the project team to scope, design, write, and pitch new proposals ideas, and partnerships. With the support of the protection program manager, the project manager will build a development strategy that includes new partnerships with local and international organizations, the building of donor relationships, and key areas to develop.

Major Activities : 

Program Management (Implementation and Reporting):

• Develop clear project mobilization and work plans with specific timeframes and ensure they are properly communicated with the Protection program manager and team members in order to provide needed guidance.
• Ensure timely drafting and follow-up to finalize required Quarterly Reports and/or other project performance reports to the donor on a quarterly basis.
• Provide progress reports to the Protection program manager on a monthly basis while highlighting risk areas that might affect deadlines or quality of tasks, and provide needed solutions to ensure effective and efficient program supervision and implementation relevant for each project.
• Ensure satisfactory management of project budgets.
• Ensure compliance to B&Z and Donor’s regulations as it applies to the projects within the job holder preview, and work closely with other departments to facilitate and provide needed advice accordingly.
• Prepare and ensure submission of all required reports to external stakeholders as required.
• Develop Standard Operating Procedures (SOPs) and tools to support implementation and monitoring.
• Ensure high-quality closeout of projects.
• Ensure that all project files are regularly updated.
• Work closely with other departments in B&Z (Finance, HR, and Operations) to ensure grant compliance in accordance with RI and Donor policies and regulations.

Technical Direction

• Review the short- and long-range plans for delivery of project services (PSS, GBV case management, basic needs assistance), and provide guidance to the B&Z staff to improve planning, management, and delivery.
• Analysis of project databases to report on key indicators.  Advice on improved methodologies when applicable. 
• Propose and implement capacity-building activities aimed at enhancing the skills of staff in the delivery of protection activities.
• Mainstreaming all B&Z policies among project staff including (SGP, PSEA, CP, Gender Policy, etc.

Contribute to Program Development

• Contribute to protection Program development initiatives as requested and whenever needed to do so.
• Assess Protection needs of populations affected by the conflict;
• Stay up to date with all country-specific response plans by donors active in the Protection sector, and other key actors;
• Provide technical input, writing, and budgetary input for new project design.  Writing of proposals and concept notes.
• Interface with key donors regarding protection programs.

Internal and External Coordination       

• Develop and maintain strategic relationships with local partners, local authorities.
• Keep protection program manager, well-informed regarding developments and emerging issues related to the implementation of the project, including participation in Interdepartmental meetings, and regular follow-up.
• Stay updated regarding relevant protection policies and guidelines, and communicate necessary updates to all relevant staff while ensuring the presence of appropriate improvement or changes in implementation accordingly.
• Attend Protection Working Groups and technical meetings intended to build technical and managerial capacity, and other relevant meetings as needed or requested by the regional technical manager; and maintain a positive, continuous and visible presence for B&Z.
• Participate actively in Inter-Departmental Meetings on a bi-weekly basis as scheduled, coming prepared to the meeting to maximize usefulness for project implementation.
• Ensure positive field visits from donors, government, or other important external stakeholders, including ensuring a well-organized visit and responsiveness to any questions.

Team Management and Employee Supervision

• Closely follow up on the recruitment of projects staff within the relevant projects in cooperation with HR.
• Manage the staff of the project teams, including but not limited to: employee relations, task delegation, capacity building, teamwork and collaboration, completion of performance evaluations in a comprehensive and timely manner for all staff; and leave’ management. Issues faced in any of the above mentioned tasks should be reported to the HR Manager and all decisions taken should be in alignment with B&Z ‘s policies and procedures.
• Plan and organize training and orientation activities in developing capacity for project staff.

Work Coordination:

Reports directly to the protection program manager.

Under the supervision of the Line manager, coordinate closely with internal support departments: Operations, HR, and Finance to ensure accurate spending, compliance, resource allocation, and planning.

People Management: Protection Team in Shatila community center.

Education & Experience : 

• University Degree or Higher in a relevant field is required.
• 3-5 of professional experiences in humanitarian programming including in protection and emergency lifesaving response or equivalent combination of NGO sector experiences and education.
• Experience in line management is required.
• Experience in humanitarian training and facilitation – including desirable knowledge of designing and/or adapting curricula relevant for target groups.
• Commitment to local capacity development and experience of engaging and working with local stakeholders in project design and implementation.
• Proven ability to work cooperatively with colleagues from other departments in a team environment, and to lead a diverse group of people.
• Understanding of participatory methodologies for project design, implementation, and evaluation.
• Good organizational and project management skills.
• Working understanding of procurement, administration, and finance systems.
• Demonstrated familiarity with MS Office software (i.e., Word, Excel, and PowerPoint) is required.
• Show great initiative and be able to work well in a team and independently.
• Demonstrate knowledge of the Syrian conflict context and understands project needs.
• Commitment to a high level of confidentiality with sensitive information.
• Proficiency in Arabic and English language written and spoken is essential. Excellent written English is desired.

Competencies

Functional: 

• Positive communication and effective listening to the needs of the beneficiaries.
• The ability to effectively network services to provide beneficiaries.
• Accept and respect the cultural context in which we work.
• Continuing career development through work-related training.
• Flexibility at work and with the stress of work and place.

Behavioral:

• Presenting a good image of the Basmeh& Zeitooneh Foundation through active presence in meetings with other institutions.
• Receiving beneficiaries in a humane way that is good for dignity.
• Work as a team while maintaining the hierarchy.
• Keeping the beneficiaries' information confidential.