Social Worker - Multiple Positions

Overall Objective: 

The Social Worker is responsible for delivering Gender-Based Violence (GBV) counseling services to adolescent girls and ensuring appropriate referrals when needed. The role also focuses on Child Protection (CP) mainstreaming, ensuring that child protection principles are integrated across all project activities.

Key responsibilities include overseeing project-related services, conducting assessments, monitoring school attendance and retention, and coordinating with partners to ensure alignment and prevent duplication of efforts. The Social Worker also plays a key role in raising awareness to ensure targeted populations can access services safely and confidentially.

Roles and Responsibilities

Child Protection & GBV Case Management

• Provide psychosocial and mental health counseling to adolescent girls, ensuring a survivor-centered approach.
• Conduct case management for dropout cases, including household visits when necessary.
• Address hotline inquiries, ensuring timely and appropriate responses.
• Ensure confidentiality, dignity, and safety for children at risk.
• Support the humanitarian response by referring cases through RIMS (Refugee Information Management System).
• Promote Child Protection (CP) mainstreaming across all program areas by integrating safe identification and referral mechanisms.
• Conduct risk assessments to identify protection concerns and develop appropriate mitigation measures.

Education Monitoring & Retention

• Monitor school attendance and performance, especially for girls absent for more than seven days.
• Document case studies related to dropout cases and provide necessary interventions.
• Supervise and coordinate retention classes, ensuring attendance tracking, parental engagement, and awareness sessions.
• Advocate for safe and inclusive learning environments for girls at risk.

Community Engagement & Awareness

• Conduct baseline assessments, surveys, and sensitization meetings to identify community challenges.
• Organize and facilitate awareness sessions on GBV, child protection, child marriage, and gender equality.
• Work closely with schools, stakeholders, and community leaders to promote protective environments for children and adolescents.
• Engage Agents of Change to strengthen awareness and community-led prevention efforts.
• Ensure that child safeguarding measures are in place during all activities.

Reporting & Data Management

• Prepare and submit ad-hoc reports on incidents, trends, and protection concerns, along with coordination meeting minutes and monthly reports.
• Conduct satisfaction surveys, post-payment assessments, and pre/post evaluations.
• Perform data entry and sorting for activities, including baseline and retention tracking.

Logistics & Administrative Tasks

• Assist in preparing beneficiary agreements, obtaining signatures, and maintaining communication with beneficiaries.
• Support cash distribution processes, ensuring compliance with finance and protection guidelines.
• Identify and assess monthly supply needs (e.g., phone cards, venue bookings, refreshments) and process related payment requests.

Training & Capacity Building

• Participate in training sessions on child protection mainstreaming, GBV case management, child marriage, leadership, sexual exploitation and abuse (SEA), and civic engagement.
• Support the development and implementation of child protection mainstreaming strategies within the program.
• Strengthen community engagement initiatives by providing technical support on child protection risks, prevention, and response mechanisms.

Other Duties

• Perform additional tasks as required to support the successful implementation of project activities.

Skills & Qualifications

Technical & Sector-Specific Skills

• Child Protection Mainstreaming: Ability to integrate child protection principles into all programmatic areas, ensuring safe and inclusive practices.
• GBV Case Management: Strong understanding of survivor-centered approaches, trauma-informed care, and referral pathways.
• Protection & Risk Mitigation: Experience in assessing risks, designing protection interventions, and ensuring safe identification and referral of at-risk children.
• Safe Learning Environments: Knowledge of education retention strategies, protective learning spaces, and inclusive education principles.

Experience & Competencies

• Experience: 5+ years in child protection, GBV case management, and project evaluation, including data collection through interviews, surveys, and FGDs.
• NGO Experience: Prior work in non-governmental organizations (NGOs), particularly in child protection, GBV prevention, and education programs.
• Languages: Fluency in Arabic and English.
• Communication & Writing: Excellent written and verbal communication skills, with experience in report writing.
• Interpersonal Skills: Strong ability to engage with GBV survivors, at-risk children, families, community members, and stakeholders.
• Facilitation & Listening: Ability to manage and facilitate group discussions with program participants, local officials, and community leaders.
• Attention to Detail: Strong organizational skills with the ability to manage multiple tasks efficiently.
• Flexibility: Willingness to adapt to varying work schedules and deadlines.
• Commitment to Ethical Standards: Knowledge of and commitment to GBV guiding principles, child safeguarding policies, confidentiality, and ethical standards in working with survivors.