Data and Information Systems Manager

Action against Hunger is an international non-governmental, private, apolitical, non-religious and non-profit organization created in 1979. Its goal is to combat hunger and dangerous situations that threaten men, women, and children. Currently 500 expats and more than 5,000 employees are working for Action against Hunger in more than forty-six countries working in projects concerning four areas of focus: nutrition, health, food security and water and sanitation. 

In Lebanon, the Syrian crisis continues to generate political, social, and economic pressure due to the war in Lebanon and keeps more than 1.5 million refugees in a situation of increasing vulnerability. In this environment of political, economic and social uncertainty, our teams have maintained their high levels of humanitarian response and aid to Lebanon. Likewise, our interventions have been maintained in the Bekaa and northern areas, as well as in the south of the country, with a special focus on working in partnership or in consortium with other organizations and on institutional strengthening of the relationship with both donors. institutional, such as with local authorities and entities.  

WE WORK IN LEBANON AGAINST COVID-19 

• Focusing on Syrian refugee population and Lebanese host communities,  
• mobilization committees, 
• isolation centers,  
• municipalities and service providers. 
• Conducting training for health personnel.  
• Distributing disinfection and dignity kits.  
• Installing latrines for people with specific needs in Aarsal.  
• Carrying out channel cleaning to ensure proper drainage. Distributing water through tanker trucks.  

The Data and Information Systems Manager will be responsible to: 

• To synthesize data management flow and support with creation of data and information management SOPs as needed
• To ensure a functioning data management system (DMS) and capacity building of relevant staff to manage identification, response and monitoring data generated by the project and MEAL teams
• To ensure timely, systematized, recurrent data reports are produced to support project teams 
• To keep an overview of the data gathering cycle (qualitative and quantitative) and ensure a systematized, correct and timely computerization of compiled data

Objective 1: To synthesize data management flow and support with creation of data and information management SOPs as needed

• Support MEAL manager in creating and editing protocols for the collection, synthesis, and archiving of data
• Systematize, correct, and computerize the data collected from the bases according to set SOPs
• Support in training teams on standard operating procedures for data management

Objective 2: To ensure a functioning data management system (DMS) and capacity building of relevant staff to manage identification, response and monitoring data generated by the project and MEAL teams

• Develop and manage of a Common Operational Dataset (COD) for ACF Lebanon mission through existing platforms such as Azure, Kobo (ODK), etc.
• Develop and finalize IM tools and templates, under the supervision of the MEAL Coordinator
• Configure DMS to reflect shifting programmatic needs
• Conduct regular data quality checks on compiled data
• Facilitate training sessions on how to use the DMS with all relevant internal staff
• Strategize for how to optimize the DMS for continual improvement

Objective 3: To ensure timely, systematized, recurrent data reports are produced to support project and advocacy teams as needed

• Consolidate identification and response data for output reporting; conduct data analysis on collected data as needed
• Facilitate the access to key information on Lebanon to relevant project managers and donors
• Engage in the analysis of the humanitarian needs and evolution of the context in the areas of intervention
• Contribute to lessons learnt on Action Against Hunger operations, as required
• Draft briefing notes and context updates, as required      
• Action Against Hunger employees will show commitment to human rights principles, gender equality and non-discrimination approach in all their work
• Support MEAL Coordinator in producing project capitalization products   
• Create data visualizations through GIS and PowerBI softwares as needed for advocacy or program use
• Maintain and update data visualizations as needed                                         

Objective 4: To keep an overview of the data gathering cycle and ensure a timely incorporation into DMS

• Regularly follow-up with technical teams regarding data collection timeline and use
• Ensure internal compliance to drafted data and information management SOPs

Objective 5: Follow security rules 

• Respect the security rules specified in the mission and base security plan and perform the security management tasks that can be assigned in its protocols
• Communicate to the security managers of the working location any security related information or noncompliance with the security plan

Objective 6: Support humanitarian activities at Action against Hunger

• Support the emergency interventions of the organization as per the employee’s abilities
• Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities
• Contribute to the implementation of the gender and protection action plan

Training:

• BA or Master’s degree in computer science or   Information Management and Systems
• Technical specific knowledge:
• Strong analytical and writing skills
• Well-versed in developing and managing the implementation of information dissemination strategies, including data management systems (UX and UI)
• In-depth understanding of standard information management systems protocol and best practices
• Understanding of MEAL in INGO setting is a plus

Previous experience:

• At least 5 years of relevant professional experience (required)
• Experience with creating and handling sensitive and complex data management processes (required)
• Experience developing SOPs for data and information management and providing trainings (required)
• Experience in developing organisation processes in a multi-layered organisation (desired)
• Experience working in a humanitarian organisation (strongly desired)

Languages:

• Arabic and English fluency (required)

IT and specific systems:

• Advanced Excel Skills – ability to use PowerQuery and PowerM language (required)
• Experience using PowerBI program (required), GIS (required)
• ODK software management (required)
• Familiarity with MySQL and C#
• Familiarity with Microsoft Azure cloud platform

Action Against Hunger – Lebanon seeks to promote gender equality and is committed to empowering women to participate effectively in their communities, we strongly encourage women to apply.

We Strongly encourage people with disabilities to apply.

ACF has a zero-tolerance policy on sexual exploitation, sexual harassment, and abuse (SEA).