GBV Case Worker - Mount Lebanon

ABAAD aims at achieving gender equality as an essential condition to sustainable social and economic development in the MENA region. ABAAD has a proven record in working in addressing GBV in emergency settings. “Ending Gender-Based Violence: towards standardization and strengthening quality of services and direct response” is an initiative aiming at reducing the risks of Gender-Based Violence (GBV) through women, boys and girls empowerment and improving the quality of multi-sectorial assistance for women and girls survivors or at risk of GBV among the host and Syrian refugee population.

BACKGROUND:

In order to increase vulnerable women and girls’ (from all nationalities) access to prevention and response services, ABAAD is setting up safe spaces for women and girls in various locations in Mount Lebanon, Northern, South, and Bekaa Governorates. The GBV Case Worker position is a key position in ABAAD’s Women and Girls Safe Spaces programme, ensuring the provision of appropriate case management services available to vulnerable women and girls, including survivors of gender-based violence (GBV).

JOB PURPOSE: The GBV Case Worker (GBV-CW) is responsible for ensuring that the Women & Girls Safe Space (WGSS) is a safe space for those seeking support. The GBV-CW will provide confidential case management and psychosocial support, as well as referrals to other service providers as needed. The GBV-CW will work with vulnerable women and girls, those at risk of GBV, and survivors of GBV. The GBV-CW is usually the first point of contact for those in need.

REPORTING LINES: Post holder reports to: WGSS Coordinator and Program Manager

KEY RESPONSIBILITIES:

Provide direct support and counseling to vulnerable women and girls

Provide safe and appropriate case management and referrals to GBV survivors

Case management will include:

Assessment of needs

Developing an action plan

Implementing the plan

Appropriate following Case closure (if and when appropriate)

Monitoring & Reporting:

Prepare  and  submit  weekly,  monthly  and  3-month  work  plans  in  a  timely  manner  and incorporate manager feedback.

Support  the  maintenance  of   the  ABAAD’s   case  management   system  and   the  GBV Information Management System.

Participate in weekly internal meetings and monthly team meetings to ensure adherence to standards of appropriate case management

Collect and manage data safely and ethically

Coordinate with and represent ABAAD at Working Group meetings

Coordination:

As  requested  undertake/participate  in  liaison,  coordination,  and   information  sharing activities with national NGOs, international organizations, donors and government

Other duties as assigned by the supervisor to enable and develop

Continuously coordinate with field working groups for referral pathways in target areas

Develop and oversee activities to take place in WGSS

Make recommendations to WGSS Program Management team

Coordinate   with   other   actors   providing   essential   services   including:   health,   legal, psychosocial, security, shelter, both internally and externally

Advocate with other organizations to ensure that survivor receives best possible care

Build capacity of other groups – particularly community groups – to provide quality GBV prevention and response

Ensure a safe and welcoming environment for those in center

Use a survivor-centered and community-based approach

Respect guiding principles of safety, confidentiality, non-discrimination

SKILLS AND COMPETENCIES:

Degree in social work

Knowledge of GBV prevention and response

Knowledge of case management principles

Strong case management experience based on survivor-centered approach

Experience working with refugees and other groups

Familiarity with GBV data collection system and safe and ethical guidelines

Ability to work with both adult and child survivors

Strong communication and interpersonal skills

Commitment to human rights and gender equality

Flexible pro-active attitude

Ability to work well as an individual and in a team

Ability to manage an unpredictable workload in a challenging environment

Ability to work across socio-cultural and religious contexts

Belief in ABAAD’s mission and vision

Respect for ABAAD Code of Conduct and its PSEA Policy

Languages: Fluency in spoken and written Arabic, clear and concise reporting in English is strongly preferred. French is a plus

Must be computer literate, including Microsoft Word and Excel.