Program Manager

Scope/Job Purpose:

The Program Manager will effectively manage NCA Lebanon Country Office program department, quality assuring and overseeing all adhering processes, supervising program staff and providing support to NCA national partners to design, implement and quality assure projects in the most efficient way to reach people in need in a timely and accountable manner. The position reports to the Head of Mission and is part of the Senior Management Team. The Program Manager has a key role in developing the country strategy, expanding the donor portfolio, and in ensuring visibility and accountability to affected populations. The Program Manager will work closely with finance, procurement, logistics and other departments.

Duties and responsibilities:

• Manage all NCA’s programs in WASH, GBV, Economic Empowerment and Emergency Response in Lebanon implemented by NCA or in collaboration with local partners.
• Contribute to the development of NCA Lebanon Country Strategy and lead the development of the country program strategy, while adapting to the evolving context and needs.
• Responsible for cross-sector integration and exchange between various projects in the same geographic area, with a particular focus on inclusive and integrated programming
• Actively identifying funding opportunities, developing funding strategies and forecasts. Responsible for donor relation, reporting and accountability to donors while ensuring that projects meet set goals and objectives, while complying with donor standards.
• Ensure program staff have the required technical and project management capacity, including training on project cycle management, accountability, sector technical skills and PSEA through regular mentoring and training opportunities.
• Be a part of the Senior Management Team, and collaborate effectively with support functions, and provides input to the SMT on strategic direction of NCA in Lebanon.
• Ensure that cross-cutting issues (gender, accountability, conflict sensitivity, environment) are mainstreamed in program design, implementation, monitored and reported on, and that the country office follows up on NCA commitments to Core Humanitarian Standards.
• Oversee, support and coordinate submission of new proposals, needs assessments and concept notes and facilitate, as delegated, processes for designing new programs and projects.
• Take lead and ensure reports are quality assured and submitted to donors and HQ as per set deadlines and as per donor requirements.
• Ensure adequate operational planning by engaging with finance, procurement and logistics, safety advisor, HR, technical staff at country office, and when necessary, with the head office, to timely identify potential barriers to implementation in a highly complex local context.
• Ensure that that communication plans in donor proposals are followed up and implemented.
• Ensure NCA staff and partner capacity needs assessments are completed and capacity strengthening plans are developed.

Perform other duties as required or assigned.

Qualifications:

• University degree in social science, sociology, psychology, public health, development studies, international relations, management or other relevant fields within programmatic fields of the country program.
• Minimum 5 years’ experience from senior program management with personnel management in various humanitarian and developmental contexts
• Strong humanitarian programmatic experience in working with people affected by conflict and natural disasters.
• Proven experience working with local partners and a strong advocate of localization.
• Proven experience in building teams and delivering results in complex and volatile contexts. Experience in overcoming barriers to implementation in complex contexts, and preferably in WASH, Livelihood, and GBV, is desirable.
• Proven experience in submitting successful donor proposals donors as well as managing programs from various donors.
• Experience in integrating cash modalities in programming.
• English proficiency is a requirement.

Personal qualities:

• Strong leadership and inter-personal skills with the ability to empower staff and build collaborate teams.
• Comfortable working with multi-disciplined team and has the ability to work productively with others.
• Strong ability to plan, organize, prioritize work, and multitask under pressure to meet tight deadlines.
• Staff management and leadership skills
• Ability to quickly build rapport as well as motivate both individuals and groups
• Systematic, structured and accurate
• Patient and ability to handle large workloads with short deadlines in a calm manner
• Strong analytical skills and strategic thinking.
• Culturally sensitive with excellent communication and decision-making skills.
• Ability to work under stressful conditions, in a volatile context.
• Problem-solving skills and being solution oriented
• Respect time including work, meetings, deadlines, and other reasonable requests.
• Consider safety and security in the field, and immediately report all incidents to the security focal point.
• Report and clarify any work-related issues and challenges to the supervisor in a timely manner.
• Excellent communication and writing skills
• The person employed must be loyal to Norwegian Church Aid´s values