Psychosocial Support Community Facilitator with Caregivers

The Psychosocial Support Facilitator has the knowledge and practical skills to carry out psychosocial
support activities with Caregivers. PSS activities will be carried out in line with individual organization
and interagency guidelines. The ultimate (“distal”) goal of the Caregivers sessions is to promote the
resilience and wellbeing of children, by promoting the wellbeing and positive parenting of their parents
or other primary caregivers. It is recommended to have male facilitators with male caregivers group and
female facilitators with female caregivers groups.
Main Tasks
1- Planning and implementation responsibilities:
 Facilitators will commit to attend all workshops required before the implementation, with a
maximum absence 10 % (First two days are mandatory).
 Implement the sessions on a periodical manner and evaluate each session with the caregivers.
 Revise sessions according to each feedback/evaluation, and constantly adapt approaches and
exercises with the Psychosocial Support Technical officer follow up.
 Ensure that all activities are done in an appropriate location in line with minimum standards.
 Ensure that all caregivers are aware of any Feedback and Complaint Mechanism.
 Ensure any specific organization assessment tools are implemented where applicable.
2- Facilitation responsibilities
 Ensure the use of good facilitation skills that make caregivers feel comfortable and enhance
their participation and personal development.
 Ensure that caregivers are not exposed to any form of harm or stress during the activity and that
they feel safe and respected.
 Ensure participation of caregivers in the program in a non-discriminatory, and gender sensitive
appropriate approach.
 Respect and Abide to the organizations internal code of conduct and child
protection/safeguarding policy.
3- Reporting and Referring
 Report any medium/high risk cases to the child protection technical officer who will then refer
to the appropriate agencies
 Submit monthly reports to the PSS technical officer, and any other report when requested.
4- Other duties:
 Represent War Child Holland, when requested and is necessary.
 Provide needed information during operational and financial audit during audit of projects.
 Attend and participate in local and capacity building events as needed.
 Work within a team and have a professional and ethical attitude towards all involved.
 Use feedback provided by PSS technical officer to improve the practice.

 Attend and participate in reflection meetings when needed.

Profile of PSS Facilitator with caregivers:

High school education.
 24 years of age and above.
 Have experience working with parents and ideally be a parent themselves.
 They should be emotionally mature, empathic, and comfortable working with groups.
 Should show competency during the TOF.
 Preferably, facilitators should be from the community.
 Should be motivated and flexible.
 Should have good communication skills.
 Proof of good behavior should be provided, if available.