Medical Supervisor - Bekaa

Major Duties and Responsibilities:

The Medical supervisor oversee the technical medical aspects of the project. The Medical supervisor is to work under the direct supervision and guidance of the Medical PM. The main responsibilities and activities may be changed according to the priorities, the organization of work, and the team setup.

Technical side of the role

Work with the SHO- Medical supervisor, SHOs and HOs to coordinate the supervision of supported centers/mobile teams’ clinical staff)

Coordinate with the Medair team in the designated area for the implementation and monitoring of the work plans ensuring that activities reflect the commitments Medair made to the donors and the community.

Work under the Medical PM to implement the LPSP in the supported PHCs with a focus on the clinical component of the LPSP.

Supervise the medical consultations in the supported centers, through consultation supervision, files review, exit interviews under the supervision of the MPM.

Ensure that the facilities and relevant teams meet high-quality standards by following the Performance Based indicators approach and medical audit tools.

Supervise the medical files accuracy

Assist in the development and management of a quality health information report.

Support needs assessments, participatory assessments and surveys when needed.

When needed support the SHO and HO in the health centers to ensure that needed medical and non-medical supplies are available and no medical stock-outs reported in coordination with the team.

Conduct regular visits to the supported centers, mobile teams.

Act when needed as requester for the project health budget.

Collect and review doctors’ attendance sheets (and other staff as requested by MPM) monthly to input in the PHCC staff monthly payment calculations.

Supervise and answer to the referrals requests within the LPSP from the PHCCs

     2- Staff Management:

Line-manage, coach, and supervise all assigned staff and volunteers.

Ensure efficient and effective work schedule is in place for the doctors in the centers in coordination with the SHO-Medical Supervisor and the PHCC directors.

Monitor the health centers doctors based on their specialty and provide regular feedback to the Medical Project Manager.

Perform evaluation of staff under his/her jurisdiction.

Assess the training needs of the volunteers and center staff and field teams and ensure that appropriate training is conducted in coordination with the SHO.

     3- Quality Management/Work.

Work with the Medical Project Manager (MPM) and other members of the team to develop the health strategy in the field.

Coordinate his work with the Senior Health Officers (SHO) for the implementation of the assigned health activities and ensure that stated goals and objectives are met.

Identify processes for improvement and implement enhancements.

Ensure compliance with internal and external process requirements.

     4- Communication and Coordination:  

Facilitate effective communication within the organization.

Participate in coordination meetings related to the project, Medair internal trainings, and other meetings as required, representing Medair and feeding back to the health manager/project manager on relevant issues.

Provide updates to the MPM on a regular basis.

Upon need represent Medair in health sector and other relevant meetings and with local government representatives, international and local non-governmental organizations, and other stakeholders.

Represent Medair during donor visits.

Coordinate closely with the local community outreach part of the project so that the mobile teams’ activities and community-based activities interlink and complement each other.

Liaise, as necessary, with the health and logistic staff to ensure items are procured, transported, stored, managed and accounted for correctly.

     5- Risk Management (in line with roles and responsibilities per position)

Share knowledge and best practices with colleagues to promote a culture of risk awareness and proactive risk management.

Implement necessary procedures to manage and mitigate risks effectively as planned by the MPM.

Contribute to continuously monitor for new potential threats.

Contribute to regular risk assessments and discuss necessary changes.

Communicate risk observations upwards to the MPM.

Participate in training sessions and workshops to build staff capacity in risk management principles, tools and techniques.

     6 - Proposals and Reporting:

Ensure accurate and timely written reporting according to Medair, donor and other applicable timeframes and formats.

Submit timely reports to Medical Project Manager and to other reporting systems (e.g. MoPH, MoSA)

Provide accurate regular reports, statistics, and documented results and maintain detailed records of the overall health program activities in the field. 

Review facility and community level data from the field.

Contribute to Medair’s monitoring and evaluation activities.

Contribute to proposal writing, design and draft as requested by MPM.

     7- Security, Safeguarding, and Fraud and corruption:

Understand that safety and security at Medair is everyone's responsibility.

Support the implementation and following of all security procedures

Report any suspected breaches of Medair’s Code of Conduct in a timely manner.

Work diligently to identify and report any instances of fraud or corruption, whether intended or unintended

Ensure the systematic prevention of sexual exploitation, abuse, and harassment as well as fraud and corruption through people and process management activities.