يتطلب رسالة مع الطلب؟: 
نعم
توجيهات التقديم: 

If interested, kindly submit: (1) Updated CV, (2) Cover Letter, (3) Three professional supervisory references to lebanonrihr@ri.org. Incomplete applications will not be considered. The email subject line MUST include the following: IT Officer- Beirut.

البريد الالكتروني للشخص المسؤول: 
الوصف: 

Key responsibilities

 User Support:

  • Utilize the IT support ticketing system to troubleshoot users’ computer problems, determine sources of issues, and deliver appropriate solutions.
  • Support RI Lebanon staff to access IT-managed services.
  • Setup new users’ accounts and assist users to maintain active profiles throughout IT-managed systems within Lebanon offices.

Account management:

  • Create all new accounts and groups on Azure Active Directory.
  • Delete all accounts for terminated staff.
  • keep the profile info up to date in Azure AD in coordination with HR.
  • Provide a report on IT monthly check (basic IT controls) monthly.

Comuter Systems and Peripherals Monitoring and Maintenance:

  • Install and configure computer operating systems and all RI software on the new laptops or re-assigned laptops with following RI standards.
  • Plan and undertake scheduled maintenance to ensure all Lebanon computers are up to date with important software and system updates.
  • Manage and keep track of IT Equipment Database for Lebanon offices.
  • Install drivers for all new peripheral devices on laptops.

Network Monitoring and Maintenance:

  • Perform regularly scheduled network equipment maintenance to ensure the network is running smoothly.
  • Monitor networking firewalls and enforce network security policies for Lebanon offices .
  • Diagnose and fix network problems or potential problems.
  • Maintain other networked equipment, including but not limited to printers, scanners, VoIP phones, and web conferencing systems.
  • Keep backup internet ready for all offices and trips and for new visitors.
  • Manage and maintain Power Sources to the office, upgrade if needed. Including gas generator and renewable energy sources, if apply.
  • Setup necessary backup power options to ensure uninterrupted power supply to the network
  • Maintain and manage office cabling, including power cables and network cabling
  • Technical support for deploying Solar Power system setup in offices.

Information Security Response:

  • Monitor and response to security alerts associated with Lebanon users in the Defender 365 portal.
  • Ensure all the local devices are free of virus/malware and the protection agents are up to date.
  • Coordinate with Cyber Security Working Group to response to any cyber-attacks targeting local users or devices.
  •  ensure that all RI Managers, have ACTIVE backup devices on the system.

IT knowledge and user training:

  • Complete and fulfill all IT training requirements.
  • Maintain knowledge of industry trends and support best practices.
  • Provide basic IT user training and orientation to Lebanon staff.

IT Procurement:

  • Preparing and planning all requests related to information technology PR’s.
  • Follow up and prepare all PR’s related to software licenses.
  • Keep the Licenses tracker updated and follow up with the finance team to post the license charges for Lebanon offices.
  • Providing support to anything related to procurement plans for information technology and Network equipment.

Behavior and conduct:

  • Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.
  • Acts with integrity and holds themselves accountable for being respectful, inclusive and professional.
  • Reports any concerns.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

RI Values

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities. We value:

Inclusiveness

Transparency and accountability

Agility and innovation

منتهية الصلاحية

ملاحظة:

دليل مدني، شبكة المجتمع المدني، يوفر للمنظمات منصة لنشر الوظائف, وليس مسؤول عن عملية التوظيف. كل منظمة مسجلة على دليل مدني هي مسؤولة بشكل فردي عن منشوراتها وعن عملية التوظيف.

آخر تاريخ التحديث: 
13 يناير, 2025
قطاع(ات) التدخل:
خدمات الإغاثة
آخر مهلة للتقديم:
الاثنين, 27 يناير 2025
نوع العقد:
دوام‬ ‫كامل‬
مدة الوظيفة:
6 Month- renewable
الراتب
N/A
نطاق الراتب:
بين 1200 و 1500 (دولار أمريكي)
درجة التعليم:
بكالوريوس
تفاصيل درجة التعليم:
Bachelor's degree in computer science or related field preferred.
متطلبات الخبرة:
بين 3 سنوات و5 سنوات
اللغة العربية:
بطلاقة
اللغة الانكليزية:
بطلاقة
اللغة الفرنسية:
غير مطلوب
البلد/المدينة: 
  • Lebanon
  • بيروت
randomness