Syria - Conflict ETC Situation Report #69 (Reporting period: 01/11/2024 to 31/12/2024)
Highlights
• From 08 and 09 December, the ETC paused all activities to concentrate on staff safety, relocation, and business continuity―following the collapse of President Bashar al-Assad’s administration, on 08 December, which escalated the security situation across Syria.
• As of 31 December, all ETC personnel remain safe, and the warehouse storing strategic ICT equipment in Damascus is also secure. The ETC services are available in all common operational areas. The cluster in collaboration with its lead agency―WFP Syria country office―continue to monitor the situation.
• On 22 November, the ETC published and share the 2024 ETC user satisfaction survey. The annual survey gathered feedback from humanitarians using ETC services in the response in 2024 and identified areas where the cluster aims to improve in 2025.