Psychosocial Support Program Coordinator

ARCPA projects target marginalized children, adolescents, youth, and caregivers living in camps and gatherings. It encompasses three main components that are Youth Support, Psychosocial Support, and Social Behavioral Change.

ARCPA provides structured and community-based PSS sessions for children, case management, caregiver sessions, and specialized psychological support, in Palestinian camps and gatherings in areas including Tyre, Saida, Baalbeck, Tripoli, and Wadi El Zeineh. The programs seek to mitigate the long-term effects of violence and exploitation. The programs not only addresses immediate emotional and psychological needs but also fosters resilience, empowering children and caregivers to navigate the challenging circumstances they face. Through community events and ongoing education on child protection, the PSS program aims to create safe environments where children’s rights are respected, and their mental well-being is prioritized.

Description:  

• Supports all Psychosocial Support Program Components in terms of management, coordination, monitoring, coaching and evaluation.
• Design psychosocial interventions tailored to the needs of the target group, ensuring they are culturally appropriate and sensitive to the local context.
• Identify priority areas for psychosocial support and develop action plans to address needs, protection trends in a structured and sustainable way.
• Supports the development of monitoring and evaluation tools.
• Develop and oversee M&E plans to track the effectiveness and impact of psychosocial programs. Collect, analyze, and report on program data to measure outcomes, identify gaps, and inform strategic decisions.
• Prepare detailed, accurate, and timely reports for internal use, donors, and stakeholders.
• Provides technical support on Gender-Based Violence, Child Protection, and Psychosocial Support to AL-JANA’s PSS teams as well as to partners’ teams including animators, trainers, social workers, and psychologists.
• Seeks and solicits funding, under the guidance of the Programmes Coordinator.
• Manages PSS program expenditures to ensure effective and timely implementation of activities.
• Develops proposals, progress reports, and final reports for supervised and complementary projects;
• Conducts field visits on a regular basis to the different project sites to ensure that activities are being implemented by AL-JANA’s team as well as partners’ teams according to the project work plan and in compliance with the adopted monitoring and evaluation tools;
• Deliver technical support to partners, coaching, and coordinate case management conferences and discussions.
• Maintain CP/GBV referral system.
• Facilitates or supports the organization of project-related training, workshops, and events;
• Actively Participates in project meetings and represent Al Jana in interagency different related coordination meetings/working groups at the national/ field level and provides regular feedback;
• Supports correspondence with donors and partners, in cooperation with the Programs’ Coordinator. 
• Prepares monthly reports; supervise reporting results to activity info and related reporting system
• Maintains close coordination with the Reporting Officer; 
• Represents ARCPA in related events as requested;

Education Degree Details:

• Bachelor’s degree in Psychology, Certified Psychologist, Drama Therapy, Sociology, Social work, related Counseling and Coaching, Certified and/or trained on NSOPS or a related field.

Work Experiences:

• A minimum five years of experience in the domain of NGOs or relevant work experience in mental Health and Psychosocial Support programs, experience in Child Protection programs, and any other continuing professional development is an advantage.
• Candidates must have the appropriate skills and training using proven quality and safety methods that underpin the delivery of a mental health and child protection service

• Experience in program designing, implementation, field close monitoring, coaching, and efficient reporting.

Other skills:

• Experience in the assessment process, evaluation, and technical training
• Good knowledge of Protection Principles, Case Management, PSEA, and Survivor-Centered Care
• Communication skills:  Be able to effectively relay instructions and communicate verbally and in writing
• Ability to maintain confidentiality and respect for Right Holders (Clients)
• Demonstrate understanding of working with children in particularly vulnerable children
• Positive, Professional attitude and ability to coordinate multiple tasks and maintain attention to details
• Ability to work as a team member and team leader, ability to manage multiple teams and activities effectively.
• Excellent computer skills and ability to acquire knowledge through training on different systems: RIMS, CPIMS, activity info, etc.
• Flexible and responsive to program challenges
• Self-Motivated, Interaction, innovative, and able to deal with unexpected tasks.
• Ability to work during emergencies with refugees and vulnerable groups
• Strong leadership and organizational skills, advanced knowledge of psychosocial support practices, trauma-informed care, and MHPSS.

Organizational Policies:

• Respect  ARCPA’s Code of Conduct, Child Rights, Child Protection, PSEA, Prevention from Sexual Exploitation and Abuse, gender and diversity and all other polices.
• Report any potential breaches of the Policies to the Focal Point

Be Aware of, abides by, and promote the practices and values set out in all ARCPA’s Policies and Procedures including Zero tolerance on violence, abuse, and PSEA.