Child Protection Case Worker in El Meten

Red Oak is a humanitarian, developmental and cultural non-profit organization established in Lebanon in 2017. Red Oak is committed to a sustainable, inclusive, and innovative approach to protecting and educating vulnerable populations in Lebanon. This includes children at risk, survivors of violence, exploitation, and abuse and their caregivers, women and girls, and persons with disabilities. Our approach stands out for its holistic and inclusive methodology, using art as a powerful catalyst for change.

The Case Worker plays a vital role in providing support and assistance to vulnerable individuals and families within collective shelters.

Tasks and Responsibilities:

• Identify children in need of case management in collective shelters.
• Ensure that informed consent/assent is taken before opening a case.
• Assess received cases, prioritizing them according to risk level.
• Manage cases with respect for confidentiality, and in accordance with national Standard Operating Procedures (SOPs) and Red Oak guidelines.
• Determine needs of the child and family by completing intake interviews, including legal, therapeutic, medical, psychosocial, and psychiatric evaluations.
• Handle case assignments, draft service plans, review case progress, and determine case closure;
• Record case information, accurately completing all necessary forms and producing case reports of quality reports.
• Weekly report and weekly narrative report.
• Regularly monitor and support children and families, providing guidance, advice and emotional support, community mediation and referrals.
• Participate in weekly meetings and assessments, sharing progress and obstacles with the team.
• Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed timeframes.
• Regularly document cases using case notes and other agreed upon forms, update databases to ensure a comprehensive record of the case.
• Store and file CP data ensuring the confidentiality of the information collected and the services.

Experience and qualificiations:

• Degree in Social Work or Psychology.
• At least 2 years of experience in a case management position.
• Experience with NGO/INGO organization for at least a year.
• Completed training on National CP Case Management SOPs.
• Knowledge of the theoretical framework needed for working with children and families.
• Demonstrated understanding of working with children and particularly children with disabilities.

• Previous work experience in implementing child protection programs in emergency.

• Fluency in written and spoken Arabic and English.
• Excellent problem-solving skills, creativity and flexibility.
• Excellent interpersonal and communication skills.
• Excellent psychosocial support skills.

Red Oak believes in diversity and invites candidates to apply regardless of gender, sexual orientation, race, color, religion, disability, marital or civil partnership status, or ethnic and national origins, etc.