Project Manager – Access to Healthcare

Helem, is the first LGBTQIA+ rights organization in the Arab world, officially established in Beirut, Lebanon in 2001. Its mission is to lead the struggle for the liberation of Lesbians, Gays, Bisexuals, Intersex, Transgendered, Queer (LGBTQIA+) and other people with non-conforming sexualities and/or gender identities in Lebanon and the SWANA region from all sorts of violations of their individual and collective civil, political, economic, social, and cultural rights. Our goal is to empower young LGBTQIA+ leaders to advocate for their own liberation. We seek to create initiatives and spaces where our communities can leverage unity through diversity and build power. We protect and support individuals with the resources to resist the harm caused by homophobia and transphobia. We empower our youth through education and community building, and we mobilize to change the laws, policies, and practices that deny us equality and reduce our quality of life.

Helem is looking for a Health Project Manager to oversee the implementation of a national comprehensive project measuring challenges and barriers facing access to healthcare for LGBTIQ+ individuals and communities. The project requires individuals with strong and detailed knowledge of the Lebanese healthcare system, existing contacts with HCPs across the country, and intimate knowledge on LGBTIQ+ inclusive healthcare standards.

This project aims to establish the basic needs of the community for healthcare access and their experiences, while assessing healthcare providers knowledge and attitudes towards gender affirming care (GAC) practices. The aim of the study is to report on current practices and experiences and develop GAC guidelines and train HCPs accordingly.

Job Description:

• Manage and organize all aspects of the project including research methodology, partner identification and communication, logistics, and report production and dissemination strategies;
• Establish and manage data collection instruments and mechanisms for both HCPs and LGBTIQ+ community members in English and Arabic;
• Manage the recruitment of key informants (HCPs and community members) and ensure professional, secure, and anonymous engagement;
• Monitor the activities of the project officer, and ensure the proper and secure documentation and archiving of project materials;
• Develop and present quarterly narrative internal progress reports, and one final comprehensive report spanning the duration of the project;
• Author research report reflecting the results of the HCP and community research engagement and ensure the inclusion of extensive and detailed recommendations to all relevant stakeholders;
• Conduct 20 capacity building interventions for a least 20 HCPs reflecting the results and recommendations of the research report with a target of at least 20% of the total HCPs;
• Complete one training-of-trainer intervention with HCPs in a country within the MENA region;
• Develop training guidelines for gender affirming care (GAC) practices and SOGIESC for HCPs, including core content, supplemental materials, handouts;
• Manage procurement and financial obligations for the project;
• Facilitate collaboration with heads of departments, other team members, and as required across other Helem teams;
• Monitor and maintain a proper filing system for all project documents (electronically and physically);
• Participate in strategy meetings and provide expertise and support for all related activities;
• Assign tasks to relevant personnel for the day-to-day operations;
• Maintain the strictest and highest forms of professionalism and confidentiality with regards to any and all information received and processed from Helem’s beneficiaries, staff members, and other partners;
• Accomplish and assist in any other task not here listed if required by the organization or deemed necessary. Education and Work Experience:
• Master’s degree in Public Health, Gender Studies, Public Policy, Medicine, or other related fields – PhD or MD preferred
• 5-7 years’ work experience in gender-affirming healthcare and/or research;
• Excellent communication skills in both English and Arabic;
• Excellent management skills and the ability to lead and coordinate a small team;
• Strong organizational and multi-tasking skills
• Effective time management, ability to plan workloads and demonstrate accountability for outputs
• Knowledge of research methodology and analysis.