Project Communications Officer

Under the supervision of the Director of Communications and External Relations, the Communications Officer is responsible to:

• Create a Communications Strategy for the project and implement its action plan according to the grantee and donors’ guidelines and requirements.
• Producing Visual and Institutional Communications toolkit for the project, including Communications materials (Booklets, brochures, videos, presentations, articles, Interactive digital stories, success stories…etc) and campaigns to highlight the outcomes of projects/achievements/milestones and/or disseminate specific key messages to different target audiences and promote brand recognition among the communities, and local partners.
• Facilitate Field visits for grantees/donors and or partners visiting the implementation sites and handling all media coordination and Press releases in line with internal guidelines and procedures.
• Develop Institutional content and designs as needed respecting the organization Visual & institutional identity and illustrating communications objectives into clear, aesthetics layouts through various mediums/tools.
• Assist in communications to the staff (internal communications) and produce the communications tools staff need in their daily work (service cards, business cards, outreach material, etc.);
• Assist in developing and implementing advocacy campaigns or awareness campaigns for projects and or events, including drafting campaigns strategies and action plans.

• Organize trainings with key staff members on issues such as grantee/donor requirements and mandate, Communication Toolkit, Institutional Identity, Security and Consent procedures, safe use of personal social media, etc. Guarantee that the country staff is aware of (and uses) the main communications tools, identity, taglines and respect global mission; Ensure the country staff understand issues of security and consent when taking pictures/videos or posting on personal social media and verify that internal official communications procedures are followed.
• Help create content about activities and achievements for the project for use on grantee/donor global media platforms (website, social media, newsletters, global brochures, etc.);
• Coordinate with the country staff to find the stories, facts, data and testimonies needed to create content.

• Draft clear and well targeted texts and articles for print, website, social media and any online use and expand brand to digital landscape such as banners/campaigns, interactive stories and advocacy campaign for outreach and for Social media.

   

   

• Responsible of collecting, archiving, documenting all Comms materials produced during the project (including photos, videos, presentations, news…etc) on the organization Intranet.

   

• Ensure all content has gone through the proper internal validation channels before publication.
• Produce a well-organized and safe photo record of the grantee/donor presence in the country.
• Design layouts for print and digital materials in line with institutional visual identity and core messages.
• Work with external professionals (draft briefs, follow procurement rules, negotiate prices, verify the quality, coordinate with other departments such as logistics and finance of grantee) when needed to produce high-end designs and videos.

• Develop a strong knowledge of the main service providers of print and digital material in the regions of project implementation and create profession relationships with them.
• Understand and remain up to date in printing processes, color codes and formats; know the printing materials and their properties, have an understanding of average prices in order to produce material that corresponds to the needs of the team;

Secondary Tasks

• Understand the media landscape of the region of implementation and develop a contact list of the main journalists that may need to interact with;
• Up-to-date in printing processes, color codes, and formats; know the printing materials and their properties, have an understanding of average prices to produce material that corresponds to the needs of the team;
• Complete any additional task, as requested by the Director of Communications and External Relations.

Technical Competencies

• Strong understanding and practical knowledge of (1) Social Media Content Management and (2) Website Content Management Systems (CMS);
• Design Skills, Video Editing Skills, Photography Skills: Proficiency with design and video software (Adobe Creative Could, InDesign, Illustrator, Photoshop, Premiere Pro, Final Cut);
• Excellent word processing and IT skills, including knowledge of a range of software packages and comprehensive capabilities in Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint); 

Competencies Required

• Bachelor’s in communications, Design Arts/multimedia, Political Science or other related fields;
• Previous experience (3+) working in communication or journalist position (or any other position requiring regular content creation.);
• Excellent written and oral communication skills both in Arabic, English and French; any additional language such as German, Spanish, would be considered an asset;
• An ability to think strategically and view communications as a tool to reach the objectives of the organization; Strong capacity to synthetize complex issues and a strong inclination towards clarity of thought.
• A strong sense of aesthetics and design.
• A capacity and natural inclination to closely follow security and consent verifications, internal procedures and rules;

In addition

• Comply with internal policies, ensuring that activities and their performance comply with what is established in the organization Code of Conduct and other Manuals.
• Work as a team member to achieve goals.
• Manage in a transparent way the organization resources, fulfilling effectively and efficiently the tasks entrusted.
• Propose, constructively, alternative solutions to problems that arise in the work area.