IT Assistant

Basmeh and Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon, through four community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community.

Main Responsibilities : 

1-Responsible with AO for receiving and distributing tablets.

2- Responsible for tablet data and sharing it with Data Entry.

3- Responsible with AO for storing, maintaining, and preserving tablets.

4-Submit a weekly report to the AO about the location of the tablets.

5- Weekly visits to the students' homes to ensure the location and quality of work of the tablets.

6-Coordinate closely with the IT assistant Team.

7- Submits Tablets' monthly and quarterly reports to AO.

8- Carrying out the tasks requested by AO that are in the interest of work and B&Z

9- Assists the admin and B&Z team when needed.

10-Install and configure computer hardware operating systems and applications

11-Provide IT support for the employees either face-to-face, phone call, site visits.

12-Troubleshoot computers, printers, and network problems and diagnose and solve hardware or software faults

13- Troubleshoot education platform problems and solve them; user access, adding content, generating reports

14-Troubleshoot education tablet problems using mobile device management software.