CASE WORKER

Task 1: Planning and implementation responsibilities:

• Identify and receive high risk cases (children/elderly/women) in need of case management;
• Ensure that informed consent/assent is taken before opening a case;
• Plan and develop case action plan according to the protection needs of each case and in coordination with the Psychotherapist;
• Flag all high risk cases in which judicial intervention is required to the Project Coordinator and ensure they are referred immediately;
• Store and file beneficiaries data ensuring the confidentiality of the information collected and the services provided according to the minimum standard;
• Produce quality case reports for each case to be submitted to the psychologist and Project Coordinator.

Task 2: Facilitation responsibilities

• Filing and maintaining case history reports
• Interviewing clients to assess their situational needs
• Determining which services and assistance are necessary
• Serving as a liaison between the beneficiaries and social, economic and health services
• Developing a plan of action to improve the beneficiary’s well-being
• Planning regular follow-ups to assess progress and additional needs
• Reviewing and modifying plans as circumstances change for the individual
• Keep track of all material needed for each activity.
• Participate in weekly meetings with the case management supervisor, CP coordinator and psychologist to ensure adherence to standards of care and appropriateness of intervention

Other tasks  

• Respect and Abide to the organizations internal code of conduct;
• Adhere to the principles and guidance of the National CP Case Management and SGBV SOPs, including mandatory reporting requirements;
• Represent Amel Association, when requested and is necessary;
• Attend and participate in local and capacity building events as needed/Actively participate in training throughout the year
• Be available to attend and participate in internal and external meetings;
• Meetings with other program staff is required and will be on a timely basis; 
• Maintain positive relations with other team members;
• Ensure the utmost confidentiality of case management data and information throughout the case management process; including protection referrals

Perform other duties