Re-Advertisement: Senior Data Management Assistant (Database) – G5 – BEY104 – UNOPS Contract - Beirut, Lebanon
Interested qualified internal and external candidates meeting the requirements of the Job Descriptions posted online can apply through the website https://lb.unhcrjobs.org no later than 30 November 2020.
Browsing Manual of the website is accessible through the link https://jobs.unhcr-lb.org/attachments/Vacancy_Mgmt_System_Manual.pdf . Please note that only applications received through the above website will be accepted. Applications through e-mail will not be considered.
Only short-listed candidates will be contacted. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing, training, etc.). Shortlisted candidates may be required to sit for written test and/or oral interview.
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. UNHCR has a ZERO TOLERANCE policy on sexual exploitation and abuse, and sexual harassment. Successful candidates will be subject to mandatory UN Sexual Exploitation and Abuse and Sexual Harassment clearance check prior to receiving an offer. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). All applications will be treated with the strictest confidentiality.
Eight years into the Syria crisis, Lebanon remains the country hosting the largest number of refugees per capita, with nearly 950,000 Syrian refugees registered with UNHCR, about 20,000 refugees of other origins - mostly Iraqi - and Palestine refugees under UNRWA’s mandate. There are no formal camps for Syrian refugees in Lebanon, and refugees are living in hundreds of communities and locations across the country.
The refugee response is led by the Government and UNHCR and UNDP, supported by the international community. As the designated lead agency in the refugee response, UNHCR has established a sector- based structure in Beirut and in the ﬁeld. The structure brings together over 150 UN agencies, national and international NGO partners [over 150 actors, including UN agencies, national and international NGOs and Ministries] in identifying and agreeing on the strategic priorities to address the needs of Syrian refugees and vulnerable Lebanese communities. The Lebanon Chapter of the Response Plan falls under the Regional Refugee and Resilience Plan (3RP), whereby UNHCR guides the refugee response and UNDP facilitates the resilience and stabilization component.
The UNHCR operational response in Lebanon is one of the largest for the organization. Media attention and the frequency of inﬂuential high-proﬁle visitors is high. The Oﬃce has grown substantially in the past years and is currently operating with around 650 staﬀ. Aside from the country oﬃce in the capital city of Beirut, UNHCR has ﬁeld oﬃces in Mount Lebanon, Qobayat, Tripoli, Tyre and Zahle.
The position is normally supervised by a Professional or senior General Service staﬀ member who provides the incumbent with regular guidance and support. Subject to the nature of the task/assignment, he/she will work independently on routine tasks, while will follow instructions of the supervisor for more complex issues. The position has no supervisory role.
Contacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are not frequent. In the Field locations, under supervision of the manager, the incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.
- The Oﬃce has reliable tools and applications.
- Accurate and Timely data output including (Cash related ﬁles, Assistance Lists)
- Provide support for Cash program.
- Generate bank ﬁles (Upload, Reversal, activation, Block, Embossment) according to the SOP. Keeps a valid paper trail for the CASH program according the SOP.
- Prepare, Support, and manage distribution, this includes supporting the distribution at the ﬁeld level by providing technical advice and providing the distribution system.
- Assist program unit to cross check diﬀerent types of lists like, Inclusion, referrals, etc.
- Generate service (assistance) lists for UNHCR ﬁeld oﬃce and other UN agencies and IPs, this includes (Cash, Food, Health, etc.)
- Provide Support and Ad-Hoc queries when needed.
- Assist UNHCR ﬁeld oﬃces to cross check diﬀerent types of lists.
- Participate in the development of new versions and enhancements for the current applications and platforms.
- Troubleshooting and debugging system errors and provide bug ﬁxes.
- Support and maintain database infrastructure like cash servers, SharePoint database, etc. Support and maintain database service like replication.
- Provide user support for UNHCR applications and tools.
- Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.
- Appropriate Data access to the task in hand.