Patient Support Program Assistant

ONE WIG STAND is a non-profit organization (est. 2010) dedicated to improving the lives of women diagnosed with breast cancer and their families through its specialized patient programs, engaging campaigns and on-the-ground awareness initiatives. Get more insight about our work and approach: www.onewigstand.org
Position Overview:
Our organization is in the process of developing several innovative patient support programs that will be launched this year. Alongside the in-depth research and back-end preparations needed to develop these programs until they are ready for launch, the patient support assistant will also be moderating the support sessions and providing any therapy needed (whether in a group or one-on-one basis). 
Smaller projects may also develop during this period that require the candidate’s attention, and as such, the ability to multi-task and meet deadlines is very-much valued for anyone considering this position.
As an assistant role, you will be working closely with the organization’s Managing Director, but there is room for growth in this position based on your performance.
Main Responsibilities:

Research, develop and test patient support programs.
Moderate patient support groups and workshops (not limited to Beirut).
Coordinate with any relevant specialists for support groups and workshops, such as doctors, nutritionists, etc.
Facilitate communication with patients and conduct any follow-ups needed.
Provide group or individual therapy (based on patient request and program requirements).
Monitor and evaluate program for learning and development.
Identify opportunities for awareness-raising and ways to better serve patients.
Research and help develop content for patients (for online and offline use, such as brochures, blogposts, etc).
Attend relevant seminars, conferences and workshops (on behalf of organization).
Develop small to medium reports, presentations and proposals, as needed. 

Required Skills:

A genuine interest in patient support and care.
Empathy and excellent listening skills.
Creative thinker with solutions-oriented approach.
Professional communication and writing skills.
Hard-working and meticulous at delivering results on time.
Friendly, positive demeanor and a team-player.
Excellent research and organizational skills.
Computer literacy, mainly with Word, Powerpoint and Excel.
Fluent in Arabic AND English (written and spoken). French is a plus.
Ability to work efficiently under pressure.
A commitment to One Wig Stand’s mission and approach.

Work Schedule:

72 Hours per month/cycle.
We offer flexibility on how these hours are distributed within our MWF operation hours (10am - 6pm).
Candidates should bear in mind that as group therapy sessions and workshops center on our patients' availabilities, which is often after work or on weekends, you may be required to adjust your schedule to be present for those activities. The schedule for these activities will be set in advance once the program is launched for your planning purposes.

Application Requirements:

Please send a few sentences describing what value you could add for breast cancer patients in need and mention if you have any previous experience with someone who has had cancer (whether professionally or personally). 
Email your resume and the above sentences to [email protected] with the following in the email’s Subject Line: Patient Support Program Assistant: Your Name 

Emails without the appropriate subject will be disregarded. Incomplete applications will be disregarded. ONLY shortlisted candidates will be contacted. One Wig Stand reserves the right to recruit a candidate who matches the required profile before the above deadline.
IMPORTANT: You should be able to start within 1-2 weeks if considered.