Quality Assurance Team Leader

We are looking for a Quality Assurance Team Leader
Main Job Tasks and Responsibilities

Draft quality assurance policies and procedures

Interpret and implement quality assurance standards

Evaluate adequacy of quality assurance standards

Devise sampling procedures and directions for recording and reporting quality data

Review the implementation and efficiency of quality and inspection systems

Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality

Document internal audits and other quality assurance activities

Investigate customer complaints and non-conformance issues

Collect and compile statistical quality data

Analyze data to identify areas for improvement in the quality system

Develop, recommend and monitor corrective and preventive actions

Prepare reports to communicate outcomes of quality activities

Identify training needs and organize training interventions to meet quality standards

Coordinate and support on-site audits conducted by external providers

Evaluate audit findings and implement appropriate corrective actions

Monitor risk management activities

Responsible for document management systems

Assure ongoing compliance with quality and industry regulatory requirements
Education and Experience

Bachelors degree preferred

Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma

Quality inspection, auditing and testing experience

Experience with implementation of corrective action programs

Product or industry-specific experience

Strong computer skills including Microsoft Office and databases

Knowledge of tools, concepts and methodologies of QA
Key Competencies

Attention to detail

Communication skills - verbal and written

Data collection, management and analysis

Problem analysis and problem solving

Planning and organizing

Judgment

Decision-making

Customer service orientation

Teamwork