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Consultancy for an Assessment Study based on the Core Humanitarian Standard on Quality and Accountability

Consultancy for an Assessment Study based on the Core Humanitarian Standard on Quality and Accountability
Employer: Diakonia
Deadline for applications: Saturday, September 30, 2017
Contract:
Location: Beirut
Working area: Beirut
Job Description
  1. 1.      Introduction

Diakonia is a member of the Core Humanitarian Alliance (CHS) Alliance since mid-2015 (when it was formally created) and has been Humanitarian Accountability Partnership (HAP) certified since February 2014. Diakonia has an Accountability Framework (AF) in place and is committed to continuously strengthen quality and accountability in all its work guided by the former HAP Standard and now the new CHS Standard. As part of being member of the CHS Alliance, it is compulsory to conduct a self-assessment every second year. Diakonia senior management has decided to use an external consultant to carry out the assessment based on the CHS Alliance Self-assessment tool in close cooperation with Diakonia’s accountability focal point at head office and the other accountability focal points situated in each region, i.e. Middle East and Asia region. With the ambition to be certified against the CHS in the future. 

 

The assessment will take place during October to November resulting in an assessment study including findings and recommendations. The report will give input to an implementation plan for the organization with the aim to further strengthen quality and accountability in all work. Further, it will also give essential input to update key documents such as Diakonia’s Accountability Framework, handbooks, etc. 

 

  1. 2.      Background

Diakonia works for a just, equal and sustainable world free from poverty, oppression, inequality and violence. At the center of this work is the Strategy for Change and Rights Based Approach, which embodies Diakonia’s view of how change happens. The results achieved by Diakonia and its partners over the years strengthen the conviction that there is no stronger driver for change than when people know their rights and organize themselves together in order to claim those rights. This belief inspires Diakonia to contribute towards challenging unfair structures that prevent people from living their lives in dignity. Through the empowerment of people living in poverty and marginalization to qualitatively participate in democratic processes as actors in their own right and by challenging duty bearers, real and sustainable changes can be made. Power analysis from an intersectional approach and a focus on gender equality are crucial for obtaining sustainable results. Women and girls are specifically prioritized in all of Diakonia’s work.

 

Diakonia’s vision is a just, equal and sustainable world. Diakonia’s mission and overall goal is to change unfair political, economic, social and cultural structures that generate poverty, inequality, oppression and violence. Diakonia works with the most vulnerable people, local partners and other strategic actors for the fulfilment of the right of all people to live a life in dignity - irrespective of age, class, disability, ethnicity, gender, nationality, political conviction, religion, or sexual orientation and identity.

 

 

Diakonia´s humanitarian work has since its start 1966, developed into a mixed portfolio of humanitarian, development and disaster resilience interventions which provide opportunities to link humanitarian assistance with long term development and disaster relief work. Most notably, it provides opportunities to mainstream conflict sensitivity and human rights into humanitarian work. Another critical asset in Diakonia´s humanitarian work is the local presence, knowledge and “know-how”. Diakonia's local partners are present before, during and after a humanitarian crisis occur. They know the context and how to navigate and utilize the existent local structures. This contributes to a flexible, quick and effective humanitarian response, carried out together with the affected population, the rights holders, and other actors on local, national and international levels.

 

Building on the achievements of the previous period through our partner civil society organizations in Lebanon, Diakonia Lebanon initiated the Humanitarian program in 2015 that includes direct support for refugees, mainly in relation to Syrian crisis. Work is being implemented in line with mission, vison and overall goal. Given the lack of protection among humanitarian interventions targeting refugees in Lebanon and the legal restrictions imposed by the government, Diakonia act to support its implementing partners in Lebanon tackling humanitarian crisis.

For more information about Diakonia see website: www.diakonia.se/eng

3. Overall Objectives, expected tasks and deliverables

To conduct an assessment study of Diakonia Humanitarian Program including Syria Strategy Response at Lebanon Country Office guided by the CHS Alliance Self-assessment tool on Core Humanitarian Standard on Quality and Accountability[5].  The assessment report will give essential input: to an organizational implementation plan for quality and accountability; update of key steering documents such as the Accountability Framework, Diakonia handbooks among other things.

 

It will include the following tasks:

Tasks:

  1. Document review of key steering documents and other relevant documentation.
  2. Interview with staff at Lebanon Country office including the different departments
  3. Visit to partners’ offices including interviews with staff, staff of 2 partner organizations and right holders related to partner organizations’ projects.
  4. Analysis and writing of the assessment study

Deliverables:

  1. Submission of a Draft assessment study no later than November 8, 2017
  2. Presentation, discussion and feedback on the assessment findings and recommendation including the consultant, humanitarian advisor/focal point for accountability and other relevant staff at country office and head office.
  3. Submission and approval of Final assessment study report no later than November 15, 2017.

The tasks and deliverables mentioned above may need to be discussed with the consultant and adjusted if relevant.

  1. 5.      Methodology/Approach

A combination of document review and (field) visits to Lebanon Country Office, including meetings and interviews face-to-face with staff, partners’ staff and right holder linked to partners’ projects. 

The consultant proposal will include an elaboration on proposed methodology and approach for the assessment study.

  1. 6.      Time frame

The assignment shall be finalized no later than November 15, 2017. It will include no more than 25 consultancy days. The consultant is expected to commence the assignment October 1 (2017).

  1. 7.      Requirements

In-depth knowledge and expertise working with quality and accountability processes in regard to civil society organizations.

In-depth knowledge and expertise in conducting and leading baseline studies, assessments audits and studies guided by the HAP Standard and CHS Standard. 

Experience with the delivery of assignments as an independent consultant. 

Broad experience and good knowledge of humanitarian action and the humanitarian system with a civil society perspective.

Broad experience and good knowledge of working in development cooperation with a civil society perspective.

Fluency in English (written and oral) required.

 

  1. 8.      Communication

The main contact persons for the assignment will be the:

  • Humanitarian Program Officer at Diakonia Lebanon country office

Communication with the consultant will be based on meetings, e-mail and skype calls and will be utilized when deemed relevant during the assignment.

  1. 9.      Consultancy proposal

Consultants interested in the assignment are invited to submit a proposal no later than September 30, 2017. The proposal shall include presentation of approach/methodology for the assignment, budget for maximum 25-30 consultancy days, work plan with time frame, CV and documented experience of relevance to the assignment. See above mention requirements.

The incoming proposal will be reviewed with focus on approach/methodology, budget and competence, including proven experience of the consultant. 

The proposal shall be sent to Sameya Bou Hassan, Humanitarian Program Officer, E-mail: Sameya.bou.hassan@diakonia.se

Office +961-1-390073 ext: (112);




 

Experience required: Education degree: Masters Degree Field of education: Social Sciences, International Affairs or relevant majors. In addition to in-depth knowledge and expertise working with quality and accountability processes in regard to civil society organizations. In-depth knowledge and expertise in conducting and leading baseline studies, assessments audits and studies guided by the HAP Standard and CHS Standard. Experience with the delivery of assignments as an independent consultant. Broad experience and good knowledge of humanitarian action and the humanitarian system with a civil society perspective. Broad experience and good knowledge of working in development cooperation with a civil society perspective.
Languages
Arabic: Fluent English: Fluent French:
Period: 25-30 consultancy days
Salary: TBD
Submission guidelines:
Cover letter required? Yes
Contact information
Sameya Bou Hassan
HUM Program Officer
Fax:
Website: