Registration Assistant - G4 - TYR052 - UNOPS - Tyr, Lebanon

Registration Assistant - G4 - TYR052 - UNOPS - Tyr, Lebanon
Deadline for applications: Sunday, February 26, 2017
Location: Tyr, Lebanon
Working area:
Job Description
There are currently over 1 million Syrian refugees registered with UNHCR in Lebanon, which makes Lebanon the highest refugee-hosting country per capita in the world. There are no approved camps in the country and refugees are spread over 1,750 localities. The refugee response is led by the Government and local actors, supported by the international community. As the designated lead agency in the refugee response, UNHCR has established a sector-based structure in Beirut and in the field to support the Government.
The structure brings together 13 UN agencies, 60 national and international NGO partners in identifying and agreeing on the strategic priorities to address the needs of Syrian refugees and other affected populations. The Lebanon national response falls under the Regional Refugee and Resilience Plan (3RP), whereby UNHCR guides the refugee response while UNDP facilitates the resilience and stabilization component.
Through inter-agency coordination mechanisms, 9 sectors have been established in Lebanon, with UNHCR leading or coleading the Protection, Basic Assistance, Shelter, and Health sectors. UNHCR is also providing information management support to all. The Office has grown substantially in the past years. Aside from the Branch Office in the capital city of Beirut, UNHCR has two sub-offices in Zahle and Tripoli and two field offices in Mt Lebanon, Tyr (South), and one field unit in Qobayat under the Tripoli Sub-Office.
The Registration Assistant is a member of the Registration team and is supervised by a more senior member of the team who normally reports directly to the Registration Officer. The Registration Assistant is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. The Registration Assistant responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up. The Registration Assistant may provide interpretation and/or translation services in cases for which s/he has the required language competencies.
Accountability (key results that will be achieved)
  • UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.
  • Persons of concern have fair and transparent access to registration procedures.

Responsibility (process and functions undertaken to achieve results)
  • Conduct registration interviews in accordance with local SOPs and registration standards.
  • Respond to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
  • Maintain accurate and up-to date records and data related to all individual registration cases.
  • Identify persons with specific needs and ensure timely referral to protection follow-up as required.
  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
  • Act as interpreter and translator when needed.
  • Perform other related duties as required.
Authority (decisions made in executing responsibilities and to achieve results)
  • Refer cases to other units within the office and to implementing partners as necessary.
Experience required: Education degree: High School Field of education: ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED. Define the educational background, the relevant job experience and the language(s) that are essential to perform the work of the position. Completion of secondary education preferably with post-secondary training or certificate in social science, statistics, mathematics, information technology or related fields. Minimum 5 years of relevant job experience (3 years with post-secondary certificate/training). Good computer skills. Excellent knowledge of English and local language. (In offices where the UN working language is not English, excellent knowledge of UN working language of the duty station is required). DESIRABLE QUALIFICATIONS & COMPETENCIES. Describe any experience or knowledge that would be an asset, such as: UNHCR Learning Programmes, other training, additional languages, Field/HQs experience, etc. Training in basic principles of international protection. Experience in working with UNHCR proGres software. Knowledge of another relevant UN language.
Arabic: Fluent English: Fluent French:
Submission guidelines: Interested qualified external persons meeting the requirements of the attached Job Description can apply online through the following website: no later than COB 26/02/2017. Please note that only applications received through the above website will be accepted and no applications will be accepted through email. Only short-listed candidates will be contacted. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). UNHCR strongly encourage qualified female applicants for this position. Shortlisted candidates may be required to sit for written test and/or oral interview. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.
Cover letter required? Yes
Contact information