Case Worker - Hermel

Case Worker - Hermel
Deadline for applications: Friday, September 22, 2017
Location: Hermel
Working area:
Job Description

Job Overview/Summary

The WPE Case Worker provides direct support and case management to vulnerable women and girls as part of the WPE team in various locations in the Bekaa Governate including:

  • Case management services located in Women and Girls’ Community Centers or community-based safe spaces;
  • Emotional support groups in Women and Girls’ Community Centers and/or community-based safe spaces;
  • Psychosocial activities in Women and Girls’ Community Centers and/or community-based safe spaces.

Major Responsibilities:

Provide direct support and care to vulnerable women and girls through center-based, and community-based activities

  • Provide direct support and care for vulnerable women and girls (including survivors of gender-based violence), including psychosocial support and case management.  Case management services  include:
    • Basic counseling and psychosocial support
    • Assessment of needs and resources
    • Developing safety and action plan
    • Implementing the plan
    • Appropriate follow-up and referrals
    • Case closure (if and when appropriate)

Provide direct age-appropriate and specialized support and care for vulnerable adolescent and girl children (including survivors of GBV), including counseling and case management. 

  • Case management services for survivors under the age of 18 will include the above steps of case management along with:
    • Age appropriate engagement and decision-making by survivors
    • Do No Harm analysis

Organize, facilitate, and monitor psychosocial activities, including emotional support groups at the WGCC and in community-based safe spaces.

  • Mobilize and register participants
  • Facilitate structured group sessions using available guidance
  • Create support group plan
  • Facilitate mid-point and final group evaluations for monitoring and reporting

Monitoring & Reporting .

  • Support the maintenance of the IRC’s case management system and the GBV Information Management System.
  • Complete the case management quality assessment tool on monthly basis
  • Support tracking of WGCC and mobile activities’ beneficiaries using agreed M&E tools
  • Participate in weekly reporting and planning meetings to ensure adherence to standards of care, quality case management, and reporting requirements are followed

Key Working Relationships:

Who this position reports to: WPE Senior Officer

Who this position works with: Sr. Caseworkers, Caseworkers, Community Mobilizers, Admin & Data Officer, Adolescent Girl Officer

Job Requirements: 

  • At least six months of counseling experience with issues relating to violence against women and girls, gender and development, child protection or social change
  • Clear understanding of gender inequality, and issues surrounding violence against women and girls.
  • Ability to maintain confidentiality and respect for clients at all times essential.
  • Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
  • Ability to work as a member of a team essential.
  • Fluency in Arabic required

Working Environment: Staff will work from an IRC WGCC Center located in the Bekaa Valley, and regularly visit other field sites and refugee settlements. Occasional travel within field sites and Beirut may occur.  

Experience required: Education degree: Bachelor Degree Field of education: Social Work
Arabic: Fluent English: Good French:
Period: End of December 2017 with possibility for renewal
Submission guidelines: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. Please submit your application by email to with the job title in the subject line no later than September 22, 2017. Only short-listed candidates will be contacted.
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