Safety and Security Coordinator - Partnership Program

Safety and Security Coordinator - Partnership Program
Deadline for applications: Thursday, June 29, 2017
Location: This position is based in Beirut (Lebanon), with a significant portion of time spent visiting field locations and coordinating with CARE safety and security colleagues in the supporting Country Office in which the hub is located.
Working area: Travel: 20%
Job Description


As the Syrian conflict enters its sixth year, no end to the fighting is apparent. Internally, an estimated 7m+ people are displaced, highlighting the massive humanitarian need. Additionally, over 3.6m Syrian refugees are now hosted across the region, many in countries with their own set of domestic priorities and concerns in which events in Syria and the influx of refugees are playing a key role. The burden on host-country infrastructure and resources persists, while the spill-over conflict impact continues to develop and destabilize the security environments of neighbors. As a result, CARE is scaling up response efforts within the Middle East as it is obvious that there will be a clear humanitarian need in the years to come regarding Syrian response.

The Safety and Security Coordinator (SSC) will conduct analysis, coordinate with CARE safety and security resource personnel  and provide support to partners on S&S related matters, e.g. regarding capacity building of so that partners can safely manage the implementation of humanitarian programming.

The SSC is responsible for maintaining oversight of safety and security policies, developing contextual analysis, building capacity within the Hub office safety and security teams, and implementing CARE safety protocols and procedures across CARE field and program locations as they relate to CARE emergency response.

This position is based in Beirut (Lebanon), with a significant portion of time spent visiting field locations and coordinating with CARE safety and security colleagues in the supporting Country Office in which the hub is located.

The SSC will report to Area Manager and will be supported by the regional Safety&Security Manager (SSM) and CARE Safety and Security Unit (CSU) to assure oversight for hub operations in area of operations. The focus will be on a connected security strategy that coordinates with the Country Office located in Beirut, Lebanon.

Whilst supporting the overarching mission objective of the CSU – providing the safest possible working environments for CARE staff – the SSC will support the CARE work with staff, partners, communities and peers to enhance the capacity of the assigned Hub office, providing routine and timely analysis and incident reports to the Area Team Leader and SSM, deploying as needed in support of program teams, and developing local field protocols for the management of safety and security of the assigned programmatic hub. All operational security matters will remain the responsibility of the supporting Country Offices and through them to the relevant CARE Lead Member.

Key to the success of this post will be the SSC ability to effectively coordinate across the various stakeholders involved in the emergency response and provide support to the areas it is most needed. One of the key challenges in this operating environment is information; high-quality and timely analysis – complete with actionable advice and recommendations – is a core facet of this role. The post-holder is also expected to be able to solve problems at a local level and demonstrate the ability to produce effective strategies and provide technical advice. 


Scope of Work:

CARE is supporting humanitarian assistance in the region  in the following strategic areas of intervention:

  • Provision of comprehensive and gender sensitive WASH services, while playing a lead role in the WASH sector coordination.
  • Livelihoods

Rapid Response – CARE provides provide coordinated, rapid assistance to displaced populations given the continuing waves of displacement. Assistance is provided  primarily in WASH, NFI and Shelter sectors.



Job Responsibility #1 – Analysis

Participate in joint ongoing analysis of the context and developments in relation to the security situation.

  • Developing and maintaining an in-depth contextual understanding of the security and political environment in area of operations to support safe program operations, working closely with SSM in Amman. The SSC will be regularly briefing the Country Senior Management Team (SMT) on safety developments within the area of operations.
  • Collect information through SSO, SSFP, SS unit staff, peer organizations, UN partners, implementing partners and other stakeholders
  • Work closely with other security staff within the region, the regional operations analyst to compare and collate analysis across the entire region, and assess the implications of events for CARE’s work.
  • Monitoring the security environment in operational areas, updating and detailing strategic risk assessments as required. Ensuring that management are informed of emerging trends and threats.
  • Provide daily/weekly sitreps to the SMT.
  • Providing routine and incident reports either through regular reporting lines to the Country Representative or directly to the Regional Safety and Security Manager where required. 
  • Provide regular updates and recommendations to program teams on program modalities in line with the analysis, to assist in safe operations
  • Working with program staff in development of new projects to help develop projects that are designed to have risk mitigation built in
  • Liaising with government and UN agencies to ensure that CARE staff can maintain access to program areas.
  • Promote cross regional collaboration, sharing of ideas and initiatives; lessons learnt and operational best practice.
  • Preparing a monthly situational report to the program team.


Job Responsibility #2 – Operational security planning & management

  • The Safety and Security Coordinator must regularly review the Safety and Security Management Plan, using the CARE International template and must ensure that all CARE facilities are included in the plan and the plan is kept current to any changes.
  • Assisting the Unit to prepare for major events and critical incidents where safety is concerned.
  • Maintain high levels of oversight for physical security issues at offices, guesthouses, CARE and partner warehouses.
  • Maintain local security information trees and disseminate sms alerts, security flash reports and advisories to staff/partners as and when required.
  • Develop, review and monitor SOPs, supporting the development of new procedures to match security challenges and operational realities as they present.
  • Support CARE consultants with distance training and guidance.
  • Identify sources of humanitarian information – context and needs – in both English and Arabic using various forms of media. Monitor for any relevant contextual updates
  • Prepare briefing materials in local languages.
  • Compile information daily and share with program teams
  • Contact populations affected by changes in the humanitarian context to better understand their evolving needs.
  • Implement and maintain CARE International Safety Protocols and develop/maintain appropriate safety operating procedures and minimum standards as prescribed by the current environment in which programs are being implemented and staff are residing.
  • Reporting noncompliance of procedures or security breaches Completing reports as required by CI


Job Responsibility #3 – Act in a Crisis


  • The Safety & Security Coordinator is required to provide support (assistance) for any safety or security incident
  • Responsibilities include assistance with:
    • When requested, support the unit with the preparation of situational analysis, briefing materials and contingency response advice.
    • Coordinate with Country Security Committee and advise them of possible actions or options in a time of crisis or emergency.
    • Advise the Country Security Committee of events affecting or which could potentially affect staff safety or cause damage / injury to CARE staff and assets. 
    • Be deployed on short notice to support operations in any CARE program area of response.
    • Prepare internal reports.
    • Assist in providing the program management team with updated daily reports on the safety situation
    • Assist with emergency medical evacuations within the country office.
    • Investigate and follow up safety incidents

Prepare immediate incident reports to be submitted to the Regional Management Unit in consultation with the Area Manager

Job Responsibility #4 – Advise and Report

  • Brief the Area Team Leader, security team members, and other program staff on security developments within the area of operations. 
  • Brief new staff and visitors of security protocols and orientation of the organizations standard operating procedures.
  • Maintain security reports for the hub office on a regular and on going basis.  Prepare reports for the SSM (as requested.
  • Provide feedback to the Area Manager on progress in respect of security actions and initiatives.
  • Provide technical advice to the hub offices in respect of staff safety and security.
  • Maintain risk assessments for the hub and all active and potential project areas and premises.
  • Participate in and represent CARE in all relevant security meetings, such as UNDSS.

Job Responsibility #5 – Capacity Development


  • Supporting the development of a safety and security culture that is enhanced by sound procedures and practices.
  • Build the capacity of partners to manage their own security
  • Based on capacity assessments, develop, support and implement appropriate capacity building activities

Making his/her services available in order to ensure that S&S risks and considerations are taken into account in partner programming design and implementation. 



Job Responsibility #6 – Capacity-building and gap-filling

A key responsibility of the SSC is supporting the Hub Office team to build capacity and be a deployable resource during exceptional circumstances. Responsibilities include:


•                With the support and guidance of SSM develop and deliver training modules specific to knowledge gaps within the ‘hubs’ and implementing partners to improve local safety and security capacity.

•                Conduct security awareness training in accordance with CARE policies and procedures and in cooperation with the SSM and CSU.

•                Identify gaps within the Hub Office security management and planning and help resource improvements.

•                Source external training options for Hub Office program and safety and security teams.

•                Support onboarding of new staff.

•                Develop and maintain contingency plans for major events and critical incidents, sharing best practice and ensuring consistency. Coordinate with supporting Country Offices in this regard.

•                Support CARE consultants with distance training and guidance.

•                Supporting the development of a safety and security culture that is enhanced by sound procedures and practices.


Job Responsibility #7 – Coordination.

•                Ensure CARE’s Missions meet CSU standards for planning, preparation and conduct.

•                Ensure all missions observe the GO/NOGO process.

•                Conduct movement monitoring and tracking of Missions.

•                Maintain a robust communication network with the Country and Hub Offices.

•                Attend regular meetings for Country Office SSOs led by SSM

•                Act as a focal point for discussions, concerns, technical advice and other requirements of the Hub Office team and share with SSM as applicable.

•                Coordinate with SSM and supporting Country Offices to streamline safety and security protocols related to the RSR.

•                Represent CARE at Country and regional safety and security forums related to the Response.

•                Build a personal network across peer organizations and the UN.

Job Responsibility #8 – Other

•                File information and prepare overviews on weekly/monthly basis as requested

•                Support in meetings, workshop and other events, including note taking and translating documents where required

•                The role of the Safety and Security Coordinator is not restricted to the above provisions and he/she may be asked to perform other duties as directed by the SSM and Area Manager.




A.               Education / Training


•                Bachelor degree in humanitarian aid work, emergency, security management or equivalent combination of education and work experience.



•                Recognized certificate in Security management

•                Recognized certificate in Risk management

 B.               ExperienceRequired:


•                At least 2-3 years of experience in International Organizations and participation in assisting in developing INGOs to manage program Safety.

•                Experience of working in the region


•                1-2 years experience in work in complex and hazardous environment

•                Indepth contextual understanding and familiarity of the situation in the area of operations


C.               SkillsRequired

 •                knowledge of security measures appropriate to the NGO community and CARE policies and procedures. Requires ability to teach landmine safety and awareness, administration, information management and telecommunication skills and proficiency in information technology/ computer skills.

•                Qualifications and / or experience in professional security related fields.

•                Demonstrated skills in operations planning and analysis.

•                A good knowledge of contract employment and experience and skills in recruitment and selection

•                Strong assessment, evaluation, analysis and strategic planning skills

•                High level of experience in developing security related technical tools guidelines and systems



CARE Core Competencies:

 •                Respect - Behaving in a manner that reflects a true belief in and appreciation for the dignity and potential of all human beings. Gaining other people’s confidence and setting an environment of trust and openness.

•                Integrity - Maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles inherent to CARE.

•                Commitment to Service – this competency is woven throughout all aspects of the employee’s performance.

•                Excellence - Setting high standards of performance for self and/or others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed; ensuring interactions and transactions are ethical and convey integrity.

•                Diversity - Promoting, valuing, respecting and fully benefiting from each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or interests; creating and maintaining a work environment that promotes diversity.


Other desired Competencies:


•                People Skills: A team player who is able to support local and international staff and also able to work with disaster affected communities in a sensitive and participatory manner.

•                Communication Skills: Well developed written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders as a representative of CARE. This includes effective negotiation and representation skills.

•                Resilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable and resilient manner.

•                Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has a capacity to make accurate self-assessment particularly in high stress and high security contexts.

•                Work ethic/style: Demonstrates leadership with good people management skills and supports learning and development amongst colleagues and disaster-affected communities. Is well planned and organized even within a fluid working environment and has a capacity for initiative and decision making initiative.




•                Thinking Environment: Standardized


•                Thinking Challenge: Interpolative




Is the answerability for actions and for their consequences. It is the measured effect of the job or position on end results.


It has three dimensions in the following order of importance: Freedom to Act; Impact on End Results; and Magnitude.


A) Freedom to Act is the degree to which personal or procedural control and guidance for work (or lack thereof) exists. This is a function of the organizational framework, the personnel and policy direction, and the flows, processes, and systems that are established in the organization. Choose one of the following: Limited; Prescribed; Controlled; Standardized; Regulated; Clearly Directed; Generally Directed; Guided; or Strategically Guided. (See Guidelines for definitions). This position would be designated as Clearly Directed


B) Impact on End Results considers the principal nature of the job’s influence on end results, which ranges from very direct control to very indirect support. Choose the Impact category that reflects the basic purpose of the job most clearly. Ancillary; Contributory; Shared; Primary (See Guidelines for definitions). This position would be Contributory





Position Title

Relationship Purpose


Safety and Security Manager




Area Manager



Supporting Country Office



This position provides direct support to the Safety and Security Manager.  The SSM may task the SSC as required.


This position reports to the Area  Manager of the assigned hub, and has a dotted reporting line for day to day work and priority setting.


This position must coordinate with the supporting country office and S&S staff in accordance with CI policy and protocols and CMP agreements.



Local enforcement agencies

Foster acceptance based security strategy.


Local community leaders

Foster acceptance based security strategy.


United Nations

Specifically: UNDSS and OCHA to foster safe and secure practices through Saving Lives Together.




NGO Safety Offices



Other INGOs

Coordination and information-sharing


Foster safe and secure practices.


Implementation Partners


Foster safe and secure practices.


Private/Commercial business

Provision of safe and secure travel, accommodation, monetary services etc…


Experience required: Education degree: Bachelor Degree Field of education: Required: • Bachelor degree in humanitarian aid work, emergency, security management or equivalent combination of education and work experience. Desired: • Recognized certificate in Security management • Recognized certificate in Risk management
Arabic: English: French:
Period: one year renewable
Salary: As per CIL salary scale
Submission guidelines:
Cover letter required?
Contact information